{ "canonical_url": "https://planbeforeyoudie.app/tools/digital-access-planner", "columns": [ "service", "id", "setting", "family", "death", "documents", "setting_url", "family_url", "death_url", "documents_url", "conditions", "official_url", "guide", "complete_row_json", "fact_slugs", "source_provenance_json", "checked_on", "next_check_on" ], "content_sha256": "724b230bc4b28ea108d2f692647a2615710d883e0d5c97ea8a794d6d4a2f80c2", "dataset_version": "1", "license": "https://creativecommons.org/licenses/by/4.0/", "name": "Digital access routes by company", "note": "General information, not legal advice. Each row links to the official source we checked.", "publisher": "Plan Before You Die", "rows": [ { "checked_on": "2026-10-15; 2026-10-22", "complete_row_json": "{\"cells\": {\"death\": {\"facts\": [\"s11-apple-request-route\", \"s11-apple-reviewed-access\"], \"text\": \"A named Legacy Contact requests access on an Apple device or the web. Apple verifies the request before approving a special account.\", \"url\": \"https://support.apple.com/en-us/102678\"}, \"documents\": {\"facts\": [\"apple-legacy-key\"], \"text\": \"The Legacy Contact access key and death certificate.\", \"url\": \"https://support.apple.com/en-us/102631\"}, \"family\": {\"facts\": [\"s11-apple-data-scope\", \"apple-legacy-keychain\"], \"text\": \"After death, the contact may receive photos, messages, notes, files and device backups. iCloud Keychain passwords and passkeys are excluded.\", \"url\": \"https://support.apple.com/en-us/102631\"}, \"setting\": {\"facts\": [\"apple-legacy-settings\"], \"text\": \"Legacy Contact. On iPhone or iPad, open Settings, your name, Sign-In & Security, then Legacy Contact.\", \"url\": \"https://support.apple.com/en-us/102631\"}}, \"facts\": [\"apple-legacy-settings\", \"s11-apple-data-scope\", \"apple-legacy-keychain\", \"s11-apple-request-route\", \"s11-apple-reviewed-access\", \"apple-legacy-key\", \"s11-apple-access-duration\"], \"guide\": \"/guides/phones/apple-legacy-contact\", \"id\": \"apple\", \"label\": \"Apple\", \"notes\": [{\"facts\": [\"s11-apple-access-duration\"], \"text\": \"Access lasts three years from approval of the first Legacy Contact account request. Download content you want to keep.\"}], \"official_url\": \"https://support.apple.com/en-us/102631\"}", "conditions": "A setting, a data request, account closure and memorialization are different routes. Follow the linked company instructions. This planner does not grant access or legal authority, change an account or open a locked device. Not published means we did not verify that field in the cited company sources. It does not establish that a feature or route is unavailable. Access lasts three years from approval of the first Legacy Contact account request. Download content you want to keep.", "death": "A named Legacy Contact requests access on an Apple device or the web. Apple verifies the request before approving a special account.", "death_url": "https://support.apple.com/en-us/102678", "documents": "The Legacy Contact access key and death certificate.", "documents_url": "https://support.apple.com/en-us/102631", "fact_slugs": "apple-legacy-key; apple-legacy-keychain; apple-legacy-settings; s11-apple-access-duration; s11-apple-data-scope; s11-apple-request-route; s11-apple-reviewed-access", "family": "After death, the contact may receive photos, messages, notes, files and device backups. iCloud Keychain passwords and passkeys are excluded.", "family_url": "https://support.apple.com/en-us/102631", "guide": "/guides/phones/apple-legacy-contact", "id": "apple", "next_check_on": "2027-01-14; 2027-01-22", "official_url": "https://support.apple.com/en-us/102631", "service": "Apple", "setting": "Legacy Contact. On iPhone or iPad, open Settings, your name, Sign-In & Security, then Legacy Contact.", "setting_url": "https://support.apple.com/en-us/102631", "source_provenance_json": "[{\"checked_on\": \"2026-10-15\", \"next_check_on\": \"2027-01-14\", \"publisher\": \"Apple\", \"quote\": \"Your Legacy Contact must have both the access key and your death certificate to request access after you pass away.\", \"slug\": \"apple-legacy-key\", \"source_url\": \"https://support.apple.com/en-us/102631\"}, {\"checked_on\": \"2026-10-15\", \"next_check_on\": \"2027-01-14\", \"publisher\": \"Apple\", \"quote\": \"Inaccessible data includes movies, music, books, or subscriptions you purchased with your Apple Account, and data stored in your iCloud Keychain (payment information, passwords, and passkeys).\", \"slug\": \"apple-legacy-keychain\", \"source_url\": \"https://support.apple.com/en-us/102631\"}, {\"checked_on\": \"2026-10-15\", \"next_check_on\": \"2027-01-14\", \"publisher\": \"Apple\", \"quote\": \"Tap Sign-In & Security, then tap Legacy Contact.\", \"slug\": \"apple-legacy-settings\", \"source_url\": \"https://support.apple.com/en-us/102631\"}, {\"checked_on\": \"2026-10-22\", \"next_check_on\": \"2027-01-22\", \"publisher\": \"Apple\", \"quote\": \"You can access the Legacy Contact account for a limited time, three years from when Apple approves the first Legacy Contact account request. The limited time is noted in your confirmation email and in the account. After this time, the account is permanently deleted.\", \"slug\": \"s11-apple-access-duration\", \"source_url\": \"https://support.apple.com/en-us/102678\"}, {\"checked_on\": \"2026-10-22\", \"next_check_on\": \"2027-01-22\", \"publisher\": \"Apple\", \"quote\": \"The data might include photos, messages, notes, files, device backups, and more.\", \"slug\": \"s11-apple-data-scope\", \"source_url\": \"https://support.apple.com/en-us/102631\"}, {\"checked_on\": \"2026-10-22\", \"next_check_on\": \"2027-01-22\", \"publisher\": \"Apple\", \"quote\": \"If someone who added you as a Legacy Contact passes away, you can request access directly on your Apple device. If you don’t have an Apple device, but you have the access key and death certificate, you can start your request on the web.\", \"slug\": \"s11-apple-request-route\", \"source_url\": \"https://support.apple.com/en-us/102678\"}, {\"checked_on\": \"2026-10-22\", \"next_check_on\": \"2027-01-22\", \"publisher\": \"Apple\", \"quote\": \"Apple reviews access requests from Legacy Contacts and approves access to a deceased person’s data only after verifying your information. When Apple approves your request, you receive a special Legacy Contact Apple Account to access the account data.\", \"slug\": \"s11-apple-reviewed-access\", \"source_url\": \"https://support.apple.com/en-us/102678\"}]" }, { "checked_on": "2026-10-15; 2026-10-22; 2026-10-23", "complete_row_json": "{\"cells\": {\"death\": {\"facts\": [\"s11-google-death-routes\", \"s11-google-no-login-details\"], \"text\": \"Family or representatives can request closure. Google may provide content in certain circumstances and does not provide passwords or login details.\", \"url\": \"https://support.google.com/accounts/troubleshooter/6357590?hl=en\"}, \"documents\": {\"facts\": [\"s11-google-request-documents\"], \"text\": \"The data request asks for your government-issued ID or driver's license, the death certificate and additional documents.\", \"url\": \"https://support.google.com/accounts/troubleshooter/6357590?hl=en\"}, \"family\": {\"facts\": [\"google-inactive-timing\", \"google-inactive-data-download\"], \"text\": \"After the configured inactivity period, a chosen contact receives a link to download the data you selected.\", \"url\": \"https://support.google.com/accounts/answer/3036546?hl=en\"}, \"setting\": {\"facts\": [\"google-inactive-contacts\"], \"text\": \"Inactive Account Manager. Choose up to ten people and the data to share.\", \"url\": \"https://support.google.com/accounts/answer/3036546?hl=en\"}}, \"facts\": [\"google-inactive-contacts\", \"google-inactive-timing\", \"google-inactive-data-download\", \"s11-google-death-routes\", \"s11-google-no-login-details\", \"s11-google-request-documents\", \"s11-google-trusted-contact-phone\", \"s11-google-data-court-condition\", \"s11-google-document-translations\", \"s11-google-closure-content-loss\"], \"guide\": \"/guides/phones/google-inactive-account-manager\", \"id\": \"google\", \"label\": \"Google\", \"notes\": [{\"facts\": [\"s11-google-trusted-contact-phone\"], \"text\": \"For Inactive Account Manager data downloads, Google uses the trusted contact's mobile phone number to verify who can download the data.\"}, {\"facts\": [\"s11-google-data-court-condition\"], \"text\": \"If a data request is approved and Google LLC provided the account service, a U.S. court order is required. Google provides the necessary language.\"}, {\"facts\": [\"s11-google-document-translations\"], \"text\": \"Documents not in English need a professionally prepared certified and notarized English translation.\"}, {\"facts\": [\"s11-google-closure-content-loss\"], \"text\": \"Closure prevents a later contents request. Wait for a pending contents request to finish before requesting closure.\"}], \"official_url\": \"https://support.google.com/accounts/answer/3036546?hl=en\"}", "conditions": "A setting, a data request, account closure and memorialization are different routes. Follow the linked company instructions. This planner does not grant access or legal authority, change an account or open a locked device. Not published means we did not verify that field in the cited company sources. It does not establish that a feature or route is unavailable. For Inactive Account Manager data downloads, Google uses the trusted contact's mobile phone number to verify who can download the data. If a data request is approved and Google LLC provided the account service, a U.S. court order is required. Google provides the necessary language. Documents not in English need a professionally prepared certified and notarized English translation. Closure prevents a later contents request. Wait for a pending contents request to finish before requesting closure.", "death": "Family or representatives can request closure. Google may provide content in certain circumstances and does not provide passwords or login details.", "death_url": "https://support.google.com/accounts/troubleshooter/6357590?hl=en", "documents": "The data request asks for your government-issued ID or driver's license, the death certificate and additional documents.", "documents_url": "https://support.google.com/accounts/troubleshooter/6357590?hl=en", "fact_slugs": "google-inactive-contacts; google-inactive-data-download; google-inactive-timing; s11-google-closure-content-loss; s11-google-data-court-condition; s11-google-death-routes; s11-google-document-translations; s11-google-no-login-details; s11-google-request-documents; s11-google-trusted-contact-phone", "family": "After the configured inactivity period, a chosen contact receives a link to download the data you selected.", "family_url": "https://support.google.com/accounts/answer/3036546?hl=en", "guide": "/guides/phones/google-inactive-account-manager", "id": "google", "next_check_on": "2027-01-14; 2027-01-22; 2027-01-23", "official_url": "https://support.google.com/accounts/answer/3036546?hl=en", "service": "Google", "setting": "Inactive Account Manager. Choose up to ten people and the data to share.", "setting_url": "https://support.google.com/accounts/answer/3036546?hl=en", "source_provenance_json": "[{\"checked_on\": \"2026-10-15\", \"next_check_on\": \"2027-01-14\", \"publisher\": \"Google\", \"quote\": \"You can select up to 10 people to receive this data, and choose to share all or only specific data types.\", \"slug\": \"google-inactive-contacts\", \"source_url\": \"https://support.google.com/accounts/answer/3036546?hl=en\"}, {\"checked_on\": \"2026-10-15\", \"next_check_on\": \"2027-01-14\", \"publisher\": \"Google\", \"quote\": \"a link they can follow to download the data.\", \"slug\": \"google-inactive-data-download\", \"source_url\": \"https://support.google.com/accounts/answer/3036546?hl=en\"}, {\"checked_on\": \"2026-10-15\", \"next_check_on\": \"2027-01-14\", \"publisher\": \"Google\", \"quote\": \"We’ll only trigger the plan you set up if your Google Account has been inactive for a certain period of time.\", \"slug\": \"google-inactive-timing\", \"source_url\": \"https://support.google.com/accounts/answer/3036546?hl=en\"}, {\"checked_on\": \"2026-10-22\", \"next_check_on\": \"2027-01-22\", \"publisher\": \"Google\", \"quote\": \"If you select to close the Google account, Google is unable to process any request to turn over the contents of the account at a later date. If you have already submitted a request for the contents of the account please wait for that request to be complete before submitting any subsequent requests.\", \"slug\": \"s11-google-closure-content-loss\", \"source_url\": \"https://support.google.com/accounts/troubleshooter/6357590?hl=en\"}, {\"checked_on\": \"2026-10-22\", \"next_check_on\": \"2027-01-22\", \"publisher\": \"Google\", \"quote\": \"I understand that, if my request to get information from a deceased person’s account is approved, and if Google LLC is the service provider for the deceased user’s account, I will need to obtain a court order issued in the United States. I understand that Google LLC will provide me with the necessary language for the court order.\", \"slug\": \"s11-google-data-court-condition\", \"source_url\": \"https://support.google.com/accounts/troubleshooter/6357590?hl=en\"}, {\"checked_on\": \"2026-10-22\", \"next_check_on\": \"2027-01-22\", \"publisher\": \"Google\", \"quote\": \"We can work with immediate family members and representatives to close the account of a deceased person where appropriate. In certain circumstances we may provide content from a deceased user's account.\", \"slug\": \"s11-google-death-routes\", \"source_url\": \"https://support.google.com/accounts/troubleshooter/6357590?hl=en\"}, {\"checked_on\": \"2026-10-22\", \"next_check_on\": \"2027-01-22\", \"publisher\": \"Google\", \"quote\": \"If the documents are not in English, please provide a certified, notarized English translation prepared by a professional translator.\", \"slug\": \"s11-google-document-translations\", \"source_url\": \"https://support.google.com/accounts/troubleshooter/6357590?hl=en\"}, {\"checked_on\": \"2026-10-22\", \"next_check_on\": \"2027-01-22\", \"publisher\": \"Google\", \"quote\": \"We cannot provide passwords or other login details.\", \"slug\": \"s11-google-no-login-details\", \"source_url\": \"https://support.google.com/accounts/troubleshooter/6357590?hl=en\"}, {\"checked_on\": \"2026-10-22\", \"next_check_on\": \"2027-01-22\", \"publisher\": \"Google\", \"quote\": \"Upload a scan of (1) your government-issued ID or driver's license, (2) the decedent's death certificate, and (3) any additional documents.\", \"slug\": \"s11-google-request-documents\", \"source_url\": \"https://support.google.com/accounts/troubleshooter/6357590?hl=en\"}, {\"checked_on\": \"2026-10-23\", \"next_check_on\": \"2027-01-23\", \"publisher\": \"Google\", \"quote\": \"We'll use the phone number for the sole purpose of ensuring that only the trusted contact can actually download your data. Verifying the identity using a mobile phone number prevents data access from unauthorized people who might get hold of the email we send to your trusted contact.\", \"slug\": \"s11-google-trusted-contact-phone\", \"source_url\": \"https://support.google.com/accounts/answer/3036546?hl=en\"}]" }, { "checked_on": "2026-10-15; 2026-10-22", "complete_row_json": "{\"cells\": {\"death\": {\"facts\": [\"s11-facebook-memorial-request\", \"s11-facebook-removal-role\"], \"text\": \"Request memorialization through Facebook's official help. Its separate family removal process asks for an immediate family member or executor.\", \"url\": \"https://www.facebook.com/help/150486848354038\"}, \"documents\": {\"facts\": [\"s11-facebook-removal-documents\"], \"text\": \"Removal is fastest with a death certificate. Otherwise, provide one listed authority document and one listed proof of death.\", \"url\": \"https://www.facebook.com/help/1518259735093203\"}, \"family\": {\"facts\": [\"batch4-facebook-pinned\", \"s11-facebook-optional-download\", \"batch4-facebook-no-login\", \"batch4-facebook-no-messages\"], \"text\": \"The contact can pin a post. Shared-content download needs your permission. The contact cannot log in or read messages.\", \"url\": \"https://www.facebook.com/help/991335594313139?locale=en_GB\"}, \"setting\": {\"facts\": [\"s11-facebook-main-profile\"], \"text\": \"Legacy Contact for your main profile. The choice does not apply to additional profiles.\", \"url\": \"https://www.facebook.com/help/1568013990080948\"}}, \"facts\": [\"s11-facebook-main-profile\", \"batch4-facebook-pinned\", \"s11-facebook-optional-download\", \"batch4-facebook-no-login\", \"batch4-facebook-no-messages\", \"s11-facebook-memorial-request\", \"s11-facebook-removal-documents\", \"s11-facebook-removal-role\", \"s11-facebook-additional-content\"], \"guide\": \"/guides/phones/facebook-legacy-contact\", \"id\": \"facebook\", \"label\": \"Facebook\", \"notes\": [{\"facts\": [\"s11-facebook-removal-role\"], \"text\": \"For the family removal route, Facebook asks for documentation confirming immediate-family or executor status.\"}, {\"facts\": [\"s11-facebook-additional-content\"], \"text\": \"Additional account content is considered in rare cases. Representative proof and a court order do not establish that content will be released.\"}], \"official_url\": \"https://www.facebook.com/help/1568013990080948\"}", "conditions": "A setting, a data request, account closure and memorialization are different routes. Follow the linked company instructions. This planner does not grant access or legal authority, change an account or open a locked device. Not published means we did not verify that field in the cited company sources. It does not establish that a feature or route is unavailable. For the family removal route, Facebook asks for documentation confirming immediate-family or executor status. Additional account content is considered in rare cases. Representative proof and a court order do not establish that content will be released.", "death": "Request memorialization through Facebook's official help. Its separate family removal process asks for an immediate family member or executor.", "death_url": "https://www.facebook.com/help/150486848354038", "documents": "Removal is fastest with a death certificate. Otherwise, provide one listed authority document and one listed proof of death.", "documents_url": "https://www.facebook.com/help/1518259735093203", "fact_slugs": "batch4-facebook-no-login; batch4-facebook-no-messages; batch4-facebook-pinned; s11-facebook-additional-content; s11-facebook-main-profile; s11-facebook-memorial-request; s11-facebook-optional-download; s11-facebook-removal-documents; s11-facebook-removal-role", "family": "The contact can pin a post. Shared-content download needs your permission. The contact cannot log in or read messages.", "family_url": "https://www.facebook.com/help/991335594313139?locale=en_GB", "guide": "/guides/phones/facebook-legacy-contact", "id": "facebook", "next_check_on": "2027-01-14; 2027-01-22", "official_url": "https://www.facebook.com/help/1568013990080948", "service": "Facebook", "setting": "Legacy Contact for your main profile. The choice does not apply to additional profiles.", "setting_url": "https://www.facebook.com/help/1568013990080948", "source_provenance_json": "[{\"checked_on\": \"2026-10-15\", \"next_check_on\": \"2027-01-14\", \"publisher\": \"Meta\", \"quote\": \"Log in to the memorialised account.\", \"slug\": \"batch4-facebook-no-login\", \"source_url\": \"https://www.facebook.com/help/991335594313139?locale=en_GB\"}, {\"checked_on\": \"2026-10-15\", \"next_check_on\": \"2027-01-14\", \"publisher\": \"Meta\", \"quote\": \"Read messages.\", \"slug\": \"batch4-facebook-no-messages\", \"source_url\": \"https://www.facebook.com/help/991335594313139?locale=en_GB\"}, {\"checked_on\": \"2026-10-15\", \"next_check_on\": \"2027-01-14\", \"publisher\": \"Meta\", \"quote\": \"Write a pinned post for the memorialised profile.\", \"slug\": \"batch4-facebook-pinned\", \"source_url\": \"https://www.facebook.com/help/991335594313139?locale=en_GB\"}, {\"checked_on\": \"2026-10-22\", \"next_check_on\": \"2027-01-22\", \"publisher\": \"Meta\", \"quote\": \"In rare cases, we consider requests for additional account information or content. You'll be required to provide proof that you're an authorized representative (example: family member) and a court order. Please keep in mind that sending a request or filing the required documentation doesn't guarantee that we'll be able to provide you with the content of the deceased person's account. In addition, we'll memorialize the deceased person's account once we receive your request.\", \"slug\": \"s11-facebook-additional-content\", \"source_url\": \"https://www.facebook.com/help/123355624495297\"}, {\"checked_on\": \"2026-10-22\", \"next_check_on\": \"2027-01-22\", \"publisher\": \"Meta\", \"quote\": \"Choosing your legacy contact is currently only available for your main profile and doesn’t apply to additional Facebook profiles. You can choose to either appoint a legacy contact to look after your memorialized main profile or have your account permanently deleted from Facebook.\", \"slug\": \"s11-facebook-main-profile\", \"source_url\": \"https://www.facebook.com/help/1568013990080948\"}, {\"checked_on\": \"2026-10-22\", \"next_check_on\": \"2027-01-22\", \"publisher\": \"Meta\", \"quote\": \"It's our policy to memorialize an account for someone who has passed if a valid request is received. Please keep in mind that we can't provide login information for someone else's account even under these circumstances. It's always against Meta's policies to log into another person's account. To request memorialization for a profile, please contact us.\", \"slug\": \"s11-facebook-memorial-request\", \"source_url\": \"https://www.facebook.com/help/150486848354038\"}, {\"checked_on\": \"2026-10-22\", \"next_check_on\": \"2027-01-22\", \"publisher\": \"Meta\", \"quote\": \"Download a copy of what you've shared on Facebook, if you have this feature turned on.\", \"slug\": \"s11-facebook-optional-download\", \"source_url\": \"https://www.facebook.com/help/991335594313139?locale=en_GB\"}, {\"checked_on\": \"2026-10-22\", \"next_check_on\": \"2027-01-22\", \"publisher\": \"Meta\", \"quote\": \"The fastest way for us to process your request is for you to provide a scan or photo of your loved one's death certificate. If you don't have your loved one's death certificate, you'll need to provide proof of authority and proof that your loved one has passed away. Please see the documents that we accept below. Submit one document to provide proof of authority: Power of attorney. Birth certificate (in cases where the deceased is a minor). Last will and testament. Estate letter. Submit one document to provide proof that your loved one has passed away: Obituary. Memorial card.\", \"slug\": \"s11-facebook-removal-documents\", \"source_url\": \"https://www.facebook.com/help/1518259735093203\"}, {\"checked_on\": \"2026-10-22\", \"next_check_on\": \"2027-01-22\", \"publisher\": \"Meta\", \"quote\": \"To help us remove your loved one's account from Facebook, we'll need you to provide documentation to confirm you're an immediate family member or executor of the account holder.\", \"slug\": \"s11-facebook-removal-role\", \"source_url\": \"https://www.facebook.com/help/1518259735093203\"}]" }, { "checked_on": "2026-10-15; 2026-10-22", "complete_row_json": "{\"cells\": {\"death\": {\"facts\": [\"s11-instagram-death-routes\"], \"text\": \"Request memorialization through Instagram's official help. Immediate family can request profile removal.\", \"url\": \"https://help.instagram.com/264154560391256\"}, \"documents\": {\"facts\": [\"s11-instagram-memorial-proof\", \"s11-instagram-removal-proof\"], \"text\": \"Memorialization needs death proof, such as an obituary or news article. For removal, see Instagram's family-status proof examples.\", \"url\": \"https://help.instagram.com/264154560391256\"}, \"family\": {\"facts\": [\"s11-instagram-contact-capabilities\", \"s11-instagram-optional-download\"], \"text\": \"After memorialization, the contact can update the profile picture and manage tags. Downloads of shared Instagram and linked Threads content need your permission.\", \"url\": \"https://help.instagram.com/2936528529862624/\"}, \"setting\": {\"facts\": [\"batch4-instagram-settings\"], \"text\": \"Legacy Contact. The published computer route includes Account ownership and control, then Memorialization.\", \"url\": \"https://help.instagram.com/1401340471077706/\"}}, \"facts\": [\"batch4-instagram-settings\", \"s11-instagram-contact-capabilities\", \"s11-instagram-optional-download\", \"s11-instagram-death-routes\", \"s11-instagram-memorial-proof\", \"s11-instagram-removal-proof\", \"s11-instagram-settings-transition\", \"batch4-instagram-limited-contact\", \"batch4-instagram-no-login\"], \"guide\": \"/guides/phones/instagram-memorialization\", \"id\": \"instagram\", \"label\": \"Instagram\", \"notes\": [{\"facts\": [\"s11-instagram-settings-transition\"], \"text\": \"Instagram is moving people to Meta Accounts. You may see Accounts Center or Meta Account settings.\"}, {\"facts\": [\"batch4-instagram-limited-contact\"], \"text\": \"The legacy contact cannot post, send messages as you or read your messages.\"}, {\"facts\": [\"batch4-instagram-no-login\"], \"text\": \"No one can log in to a memorialized profile.\"}], \"official_url\": \"https://help.instagram.com/1401340471077706/\"}", "conditions": "A setting, a data request, account closure and memorialization are different routes. Follow the linked company instructions. This planner does not grant access or legal authority, change an account or open a locked device. Not published means we did not verify that field in the cited company sources. It does not establish that a feature or route is unavailable. Instagram is moving people to Meta Accounts. You may see Accounts Center or Meta Account settings. The legacy contact cannot post, send messages as you or read your messages. No one can log in to a memorialized profile.", "death": "Request memorialization through Instagram's official help. Immediate family can request profile removal.", "death_url": "https://help.instagram.com/264154560391256", "documents": "Memorialization needs death proof, such as an obituary or news article. For removal, see Instagram's family-status proof examples.", "documents_url": "https://help.instagram.com/264154560391256", "fact_slugs": "batch4-instagram-limited-contact; batch4-instagram-no-login; batch4-instagram-settings; s11-instagram-contact-capabilities; s11-instagram-death-routes; s11-instagram-memorial-proof; s11-instagram-optional-download; s11-instagram-removal-proof; s11-instagram-settings-transition", "family": "After memorialization, the contact can update the profile picture and manage tags. Downloads of shared Instagram and linked Threads content need your permission.", "family_url": "https://help.instagram.com/2936528529862624/", "guide": "/guides/phones/instagram-memorialization", "id": "instagram", "next_check_on": "2027-01-14; 2027-01-22", "official_url": "https://help.instagram.com/1401340471077706/", "service": "Instagram", "setting": "Legacy Contact. The published computer route includes Account ownership and control, then Memorialization.", "setting_url": "https://help.instagram.com/1401340471077706/", "source_provenance_json": "[{\"checked_on\": \"2026-10-15\", \"next_check_on\": \"2027-01-14\", \"publisher\": \"Meta\", \"quote\": \"They can’t post or send messages as you, and they can’t see your messages.\", \"slug\": \"batch4-instagram-limited-contact\", \"source_url\": \"https://help.instagram.com/2936528529862624/\"}, {\"checked_on\": \"2026-10-15\", \"next_check_on\": \"2027-01-14\", \"publisher\": \"Meta\", \"quote\": \"No one can log into a memorialized profile.\", \"slug\": \"batch4-instagram-no-login\", \"source_url\": \"https://help.instagram.com/231764660354188\"}, {\"checked_on\": \"2026-10-15\", \"next_check_on\": \"2027-01-14\", \"publisher\": \"Meta\", \"quote\": \"Click Account ownership and control, then click Memorialization.\", \"slug\": \"batch4-instagram-settings\", \"source_url\": \"https://help.instagram.com/1401340471077706/\"}, {\"checked_on\": \"2026-10-22\", \"next_check_on\": \"2027-01-22\", \"publisher\": \"Meta\", \"quote\": \"A legacy contact is someone you select to look after your profile if it's memorialized after you've passed away. If you add a legacy contact, that person will be able to make some decisions about your profile once it’s memorialized. They can update your profile picture, and see and manage your tags.\", \"slug\": \"s11-instagram-contact-capabilities\", \"source_url\": \"https://help.instagram.com/2936528529862624/\"}, {\"checked_on\": \"2026-10-22\", \"next_check_on\": \"2027-01-22\", \"publisher\": \"Meta\", \"quote\": \"If you see a profile on Instagram that belongs to someone who's passed away, you can request that we memorialize the profile. If you're an immediate family member of the person, you can request that the profile be removed from Instagram.\", \"slug\": \"s11-instagram-death-routes\", \"source_url\": \"https://help.instagram.com/264154560391256\"}, {\"checked_on\": \"2026-10-22\", \"next_check_on\": \"2027-01-22\", \"publisher\": \"Meta\", \"quote\": \"We require proof of death, such as a link to an obituary or news article, to memorialize a profile.\", \"slug\": \"s11-instagram-memorial-proof\", \"source_url\": \"https://help.instagram.com/264154560391256\"}, {\"checked_on\": \"2026-10-22\", \"next_check_on\": \"2027-01-22\", \"publisher\": \"Meta\", \"quote\": \"You can also give them permission to download a copy of content you have shared on Instagram and Threads (if you have created a Threads profile with your Instagram profile).\", \"slug\": \"s11-instagram-optional-download\", \"source_url\": \"https://help.instagram.com/2936528529862624/\"}, {\"checked_on\": \"2026-10-22\", \"next_check_on\": \"2027-01-22\", \"publisher\": \"Meta\", \"quote\": \"Verified immediate family members may request the removal of a loved one’s profile from Instagram. When you submit a request for removal, we require proof that you're an immediate family member of the deceased person, such as: The deceased person's birth certificate. The deceased person's death certificate. Proof of authority under local law that you are the lawful representative of the deceased person, or his/her estate.\", \"slug\": \"s11-instagram-removal-proof\", \"source_url\": \"https://help.instagram.com/264154560391256\"}, {\"checked_on\": \"2026-10-22\", \"next_check_on\": \"2027-01-22\", \"publisher\": \"Meta\", \"quote\": \"We’re gradually updating people to Meta Accounts. You may see either Accounts Center or Meta Account settings as the place to manage your account settings.\", \"slug\": \"s11-instagram-settings-transition\", \"source_url\": \"https://help.instagram.com/1401340471077706/\"}]" }, { "checked_on": "2026-10-15; 2026-10-22", "complete_row_json": "{\"cells\": {\"death\": {\"facts\": [\"batch4-microsoft-court\"], \"text\": \"For a deceased person's personal-account information, seek legal guidance. Microsoft must receive a valid subpoena or court order before considering release.\", \"url\": \"https://support.microsoft.com/en-us/accounts-billing/manage/accessing-outlook-com-onedrive-and-other-microsoft-services-when-someone-has-died\"}, \"documents\": {\"facts\": [\"batch4-microsoft-court\", \"s11-microsoft-registered-agent\"], \"text\": \"A valid subpoena or court order served on Microsoft's registered agent in the requesting party's state or region.\", \"url\": \"https://support.microsoft.com/en-us/accounts-billing/manage/accessing-outlook-com-onedrive-and-other-microsoft-services-when-someone-has-died\"}, \"family\": {\"facts\": [\"batch4-microsoft-nonholders\"], \"text\": \"Microsoft generally cannot provide account information to someone who is not the account holder.\", \"url\": \"https://support.microsoft.com/en-us/accounts-billing/manage/accessing-outlook-com-onedrive-and-other-microsoft-services-when-someone-has-died\"}, \"setting\": {\"facts\": [], \"text\": \"Not published\", \"url\": \"https://support.microsoft.com/en-us/accounts-billing/manage/accessing-outlook-com-onedrive-and-other-microsoft-services-when-someone-has-died\"}}, \"facts\": [\"batch4-microsoft-nonholders\", \"batch4-microsoft-court\", \"s11-microsoft-registered-agent\", \"s11-microsoft-release-not-guaranteed\", \"batch4-microsoft-service\"], \"guide\": \"/guides/phones/microsoft-account-after-death\", \"id\": \"microsoft\", \"label\": \"Microsoft\", \"notes\": [{\"facts\": [\"s11-microsoft-release-not-guaranteed\"], \"text\": \"Microsoft reviews personal email and cloud-content requests under applicable law. A request or court order does not establish that content will be released.\"}, {\"facts\": [\"batch4-microsoft-service\"], \"text\": \"Microsoft cannot respond to faxed or emailed subpoenas or court orders for this process.\"}], \"official_url\": \"https://support.microsoft.com/en-us/accounts-billing/manage/accessing-outlook-com-onedrive-and-other-microsoft-services-when-someone-has-died\"}", "conditions": "A setting, a data request, account closure and memorialization are different routes. Follow the linked company instructions. This planner does not grant access or legal authority, change an account or open a locked device. Not published means we did not verify that field in the cited company sources. It does not establish that a feature or route is unavailable. Microsoft reviews personal email and cloud-content requests under applicable law. A request or court order does not establish that content will be released. Microsoft cannot respond to faxed or emailed subpoenas or court orders for this process.", "death": "For a deceased person's personal-account information, seek legal guidance. Microsoft must receive a valid subpoena or court order before considering release.", "death_url": "https://support.microsoft.com/en-us/accounts-billing/manage/accessing-outlook-com-onedrive-and-other-microsoft-services-when-someone-has-died", "documents": "A valid subpoena or court order served on Microsoft's registered agent in the requesting party's state or region.", "documents_url": "https://support.microsoft.com/en-us/accounts-billing/manage/accessing-outlook-com-onedrive-and-other-microsoft-services-when-someone-has-died", "fact_slugs": "batch4-microsoft-court; batch4-microsoft-nonholders; batch4-microsoft-service; s11-microsoft-registered-agent; s11-microsoft-release-not-guaranteed", "family": "Microsoft generally cannot provide account information to someone who is not the account holder.", "family_url": "https://support.microsoft.com/en-us/accounts-billing/manage/accessing-outlook-com-onedrive-and-other-microsoft-services-when-someone-has-died", "guide": "/guides/phones/microsoft-account-after-death", "id": "microsoft", "next_check_on": "2027-01-14; 2027-01-22", "official_url": "https://support.microsoft.com/en-us/accounts-billing/manage/accessing-outlook-com-onedrive-and-other-microsoft-services-when-someone-has-died", "service": "Microsoft", "setting": "Not published", "setting_url": "https://support.microsoft.com/en-us/accounts-billing/manage/accessing-outlook-com-onedrive-and-other-microsoft-services-when-someone-has-died", "source_provenance_json": "[{\"checked_on\": \"2026-10-15\", \"next_check_on\": \"2027-01-14\", \"publisher\": \"Microsoft\", \"quote\": \"valid subpoena or court order\", \"slug\": \"batch4-microsoft-court\", \"source_url\": \"https://support.microsoft.com/en-us/accounts-billing/manage/accessing-outlook-com-onedrive-and-other-microsoft-services-when-someone-has-died\"}, {\"checked_on\": \"2026-10-15\", \"next_check_on\": \"2027-01-14\", \"publisher\": \"Microsoft\", \"quote\": \"unable to provide information to non-account holders\", \"slug\": \"batch4-microsoft-nonholders\", \"source_url\": \"https://support.microsoft.com/en-us/accounts-billing/manage/accessing-outlook-com-onedrive-and-other-microsoft-services-when-someone-has-died\"}, {\"checked_on\": \"2026-10-15\", \"next_check_on\": \"2027-01-14\", \"publisher\": \"Microsoft\", \"quote\": \"unable to respond to faxed or emailed requests\", \"slug\": \"batch4-microsoft-service\", \"source_url\": \"https://support.microsoft.com/en-us/accounts-billing/manage/accessing-outlook-com-onedrive-and-other-microsoft-services-when-someone-has-died\"}, {\"checked_on\": \"2026-10-22\", \"next_check_on\": \"2027-01-22\", \"publisher\": \"Microsoft\", \"quote\": \"Microsoft will only respond to non-criminal subpoenas and court orders served on Microsoft's registered agent in the requesting party's state or region and is unable to respond to faxed or emailed requests for such matters.\", \"slug\": \"s11-microsoft-registered-agent\", \"source_url\": \"https://support.microsoft.com/en-us/accounts-billing/manage/accessing-outlook-com-onedrive-and-other-microsoft-services-when-someone-has-died\"}, {\"checked_on\": \"2026-10-22\", \"next_check_on\": \"2027-01-22\", \"publisher\": \"Microsoft\", \"quote\": \"Any decision to provide the contents of a personal email or cloud storage account will be made only after careful review and consideration of applicable laws. Please understand that Microsoft may be unable to provide the account content and sending a request or providing a subpoena or court order does not guarantee that we will be able to assist you.\", \"slug\": \"s11-microsoft-release-not-guaranteed\", \"source_url\": \"https://support.microsoft.com/en-us/accounts-billing/manage/accessing-outlook-com-onedrive-and-other-microsoft-services-when-someone-has-died\"}]" }, { "checked_on": "2026-10-15; 2026-10-22", "complete_row_json": "{\"cells\": {\"death\": {\"facts\": [\"s11-amazon-limited-support\", \"s11-amazon-bereavement-route\", \"batch4-amazon-subscriptions\"], \"text\": \"Contact Amazon Bereavement support. It can assist with ending subscriptions, stopping recurring deliveries and deactivation even without all authorization documents.\", \"url\": \"https://www.amazon.com/gp/help/customer/display.html?nodeId=TzcJJiVFnIi3pG2yDA\"}, \"documents\": {\"facts\": [\"s11-amazon-verification-documents\", \"s11-amazon-additional-identification\"], \"text\": \"For authority verification, Amazon lists proof of death, estate-representative authorization, photo ID and the account's linked email or phone number. Additional information may be needed to locate an account.\", \"url\": \"https://www.amazon.com/gp/help/customer/display.html?nodeId=TzcJJiVFnIi3pG2yDA\"}, \"family\": {\"facts\": [\"s11-amazon-estate-authority\"], \"text\": \"Account details and most actions require a request from the authorized estate manager.\", \"url\": \"https://www.amazon.com/gp/help/customer/display.html?nodeId=TzcJJiVFnIi3pG2yDA\"}, \"setting\": {\"facts\": [], \"text\": \"Not published\", \"url\": \"https://www.amazon.com/gp/help/customer/display.html?nodeId=TzcJJiVFnIi3pG2yDA\"}}, \"facts\": [\"batch4-amazon-subscriptions\", \"s11-amazon-additional-identification\", \"s11-amazon-bereavement-route\", \"s11-amazon-estate-authority\", \"s11-amazon-limited-support\", \"s11-amazon-verification-documents\"], \"guide\": \"/guides/phones/amazon-account-after-death\", \"id\": \"amazon\", \"label\": \"Amazon\", \"notes\": [], \"official_url\": \"https://www.amazon.com/gp/help/customer/display.html?nodeId=TzcJJiVFnIi3pG2yDA\"}", "conditions": "A setting, a data request, account closure and memorialization are different routes. Follow the linked company instructions. This planner does not grant access or legal authority, change an account or open a locked device. Not published means we did not verify that field in the cited company sources. It does not establish that a feature or route is unavailable. ", "death": "Contact Amazon Bereavement support. It can assist with ending subscriptions, stopping recurring deliveries and deactivation even without all authorization documents.", "death_url": "https://www.amazon.com/gp/help/customer/display.html?nodeId=TzcJJiVFnIi3pG2yDA", "documents": "For authority verification, Amazon lists proof of death, estate-representative authorization, photo ID and the account's linked email or phone number. Additional information may be needed to locate an account.", "documents_url": "https://www.amazon.com/gp/help/customer/display.html?nodeId=TzcJJiVFnIi3pG2yDA", "fact_slugs": "batch4-amazon-subscriptions; s11-amazon-additional-identification; s11-amazon-bereavement-route; s11-amazon-estate-authority; s11-amazon-limited-support; s11-amazon-verification-documents", "family": "Account details and most actions require a request from the authorized estate manager.", "family_url": "https://www.amazon.com/gp/help/customer/display.html?nodeId=TzcJJiVFnIi3pG2yDA", "guide": "/guides/phones/amazon-account-after-death", "id": "amazon", "next_check_on": "2027-01-14; 2027-01-22", "official_url": "https://www.amazon.com/gp/help/customer/display.html?nodeId=TzcJJiVFnIi3pG2yDA", "service": "Amazon", "setting": "Not published", "setting_url": "https://www.amazon.com/gp/help/customer/display.html?nodeId=TzcJJiVFnIi3pG2yDA", "source_provenance_json": "[{\"checked_on\": \"2026-10-15\", \"next_check_on\": \"2027-01-14\", \"publisher\": \"Amazon\", \"quote\": \"Terminating subscriptions\", \"slug\": \"batch4-amazon-subscriptions\", \"source_url\": \"https://www.amazon.com/gp/help/customer/display.html?nodeId=TzcJJiVFnIi3pG2yDA\"}, {\"checked_on\": \"2026-10-22\", \"next_check_on\": \"2027-01-22\", \"publisher\": \"Amazon\", \"quote\": \"If you don't know the email address, we need additional information to help us locate the account. This additional information could be, for example, a unique charge ID or order number. Those unique numbers can be found on delivery packages, confirmation emails, or payment statements.\", \"slug\": \"s11-amazon-additional-identification\", \"source_url\": \"https://www.amazon.com/gp/help/customer/display.html?nodeId=TzcJJiVFnIi3pG2yDA\"}, {\"checked_on\": \"2026-10-22\", \"next_check_on\": \"2027-01-22\", \"publisher\": \"Amazon\", \"quote\": \"For support regarding these topics, please email bereavement-support-cs@amazon.com. Be sure to include the death certificate and the email or phone number associated with the account.\", \"slug\": \"s11-amazon-bereavement-route\", \"source_url\": \"https://www.amazon.com/gp/help/customer/display.html?nodeId=TzcJJiVFnIi3pG2yDA\"}, {\"checked_on\": \"2026-10-22\", \"next_check_on\": \"2027-01-22\", \"publisher\": \"Amazon\", \"quote\": \"To ensure privacy and security, we can only share account details or take most actions related to an account when the request comes from the authorized estate manager.\", \"slug\": \"s11-amazon-estate-authority\", \"source_url\": \"https://www.amazon.com/gp/help/customer/display.html?nodeId=TzcJJiVFnIi3pG2yDA\"}, {\"checked_on\": \"2026-10-22\", \"next_check_on\": \"2027-01-22\", \"publisher\": \"Amazon\", \"quote\": \"If you can't provide all the required documents for authorization, we can still assist with: Terminating subscriptions Stopping recurring deliveries Deactivating the account\", \"slug\": \"s11-amazon-limited-support\", \"source_url\": \"https://www.amazon.com/gp/help/customer/display.html?nodeId=TzcJJiVFnIi3pG2yDA\"}, {\"checked_on\": \"2026-10-22\", \"next_check_on\": \"2027-01-22\", \"publisher\": \"Amazon\", \"quote\": \"To verify your authority, we require the following: A copy of the death certificate, Proof of authorization showing you're the legal representative of the deceased's estate (such as a probate or executor documentation), A valid photographic ID (such as a passport, driver's license, or ID card) of the authorized person, and The email address/phone number linked to the Amazon account.\", \"slug\": \"s11-amazon-verification-documents\", \"source_url\": \"https://www.amazon.com/gp/help/customer/display.html?nodeId=TzcJJiVFnIi3pG2yDA\"}]" }, { "checked_on": "2026-10-22", "complete_row_json": "{\"cells\": {\"death\": {\"facts\": [\"s11-yahoo-request-scope\", \"s11-yahoo-us-only\", \"s11-yahoo-closure-documents\", \"s11-yahoo-content-documents\"], \"text\": \"Use the separate closure, billing or content-request route on Yahoo's official deceased-account page. This process covers U.S. accounts only.\", \"url\": \"https://help.yahoo.com/kb/account/options-yahoo-account-owner-passes-sln2021.html\"}, \"documents\": {\"facts\": [\"s11-yahoo-closure-documents\", \"s11-yahoo-content-documents\"], \"text\": \"Closure requires a U.S.-issued proof of death. Content requests also require requester government ID and a U.S. court order meeting Yahoo's requirements.\", \"url\": \"https://help.yahoo.com/kb/account/options-yahoo-account-owner-passes-sln2021.html\"}, \"family\": {\"facts\": [\"s11-yahoo-request-scope\", \"s11-yahoo-nontransferable\"], \"text\": \"Closure, billing and conditional account-content requests receive company review. Yahoo does not provide passwords or login details. The account remains nontransferable.\", \"url\": \"https://help.yahoo.com/kb/account/options-yahoo-account-owner-passes-sln2021.html\"}, \"setting\": {\"facts\": [], \"text\": \"Not published\", \"url\": \"https://help.yahoo.com/kb/account/options-yahoo-account-owner-passes-sln2021.html\"}}, \"facts\": [\"s11-yahoo-billing-exception\", \"s11-yahoo-closure-documents\", \"s11-yahoo-content-documents\", \"s11-yahoo-nontransferable\", \"s11-yahoo-request-scope\", \"s11-yahoo-us-only\"], \"guide\": \"/guides/phones/yahoo-and-aol-accounts\", \"id\": \"yahoo\", \"label\": \"Yahoo\", \"notes\": [{\"facts\": [\"s11-yahoo-billing-exception\"], \"text\": \"For billing requests without a death record, Yahoo directs the requester to customer service.\"}], \"official_url\": \"https://help.yahoo.com/kb/account/options-yahoo-account-owner-passes-sln2021.html\"}", "conditions": "A setting, a data request, account closure and memorialization are different routes. Follow the linked company instructions. This planner does not grant access or legal authority, change an account or open a locked device. Not published means we did not verify that field in the cited company sources. It does not establish that a feature or route is unavailable. For billing requests without a death record, Yahoo directs the requester to customer service.", "death": "Use the separate closure, billing or content-request route on Yahoo's official deceased-account page. This process covers U.S. accounts only.", "death_url": "https://help.yahoo.com/kb/account/options-yahoo-account-owner-passes-sln2021.html", "documents": "Closure requires a U.S.-issued proof of death. Content requests also require requester government ID and a U.S. court order meeting Yahoo's requirements.", "documents_url": "https://help.yahoo.com/kb/account/options-yahoo-account-owner-passes-sln2021.html", "fact_slugs": "s11-yahoo-billing-exception; s11-yahoo-closure-documents; s11-yahoo-content-documents; s11-yahoo-nontransferable; s11-yahoo-request-scope; s11-yahoo-us-only", "family": "Closure, billing and conditional account-content requests receive company review. Yahoo does not provide passwords or login details. The account remains nontransferable.", "family_url": "https://help.yahoo.com/kb/account/options-yahoo-account-owner-passes-sln2021.html", "guide": "/guides/phones/yahoo-and-aol-accounts", "id": "yahoo", "next_check_on": "2027-01-22", "official_url": "https://help.yahoo.com/kb/account/options-yahoo-account-owner-passes-sln2021.html", "service": "Yahoo", "setting": "Not published", "setting_url": "https://help.yahoo.com/kb/account/options-yahoo-account-owner-passes-sln2021.html", "source_provenance_json": "[{\"checked_on\": \"2026-10-22\", \"next_check_on\": \"2027-01-22\", \"publisher\": \"Yahoo\", \"quote\": \"If a death certificate is not available, please contact Yahoo Customer Service at 866-265-4025.\", \"slug\": \"s11-yahoo-billing-exception\", \"source_url\": \"https://help.yahoo.com/kb/account/options-yahoo-account-owner-passes-sln2021.html\"}, {\"checked_on\": \"2026-10-22\", \"next_check_on\": \"2027-01-22\", \"publisher\": \"Yahoo\", \"quote\": \"Requesting to close a Yahoo account To process this kind of request, Yahoo requires specific documentation: A copy of the death certificate of the Yahoo account holder, issued in the United States. You can request the closure of the account through this form .\", \"slug\": \"s11-yahoo-closure-documents\", \"source_url\": \"https://help.yahoo.com/kb/account/options-yahoo-account-owner-passes-sln2021.html\"}, {\"checked_on\": \"2026-10-22\", \"next_check_on\": \"2027-01-22\", \"publisher\": \"Yahoo\", \"quote\": \"Requesting content To process this kind of request, Yahoo requires specific documentation: A copy of the death certificate of the Yahoo account holder, issued in the United States; and A copy of the requester's government-issued ID; and A court order issued in the United States that satisfies Yahoo's requirements. Yahoo will provide you the required language for the court order.\", \"slug\": \"s11-yahoo-content-documents\", \"source_url\": \"https://help.yahoo.com/kb/account/options-yahoo-account-owner-passes-sln2021.html\"}, {\"checked_on\": \"2026-10-22\", \"next_check_on\": \"2027-01-22\", \"publisher\": \"Yahoo\", \"quote\": \"Pursuant to these Terms, all Yahoo accounts are non-transferable, even when the account owner is deceased.\", \"slug\": \"s11-yahoo-nontransferable\", \"source_url\": \"https://help.yahoo.com/kb/account/options-yahoo-account-owner-passes-sln2021.html\"}, {\"checked_on\": \"2026-10-22\", \"next_check_on\": \"2027-01-22\", \"publisher\": \"Yahoo\", \"quote\": \"Yahoo has processes in place to request the closure of the deceased user's account, to request the suspension of billing and premium services, and in certain circumstances to request content of the account. Any decision regarding a request will be made only after a careful review. Unfortunately, we cannot provide passwords or other login details.\", \"slug\": \"s11-yahoo-request-scope\", \"source_url\": \"https://help.yahoo.com/kb/account/options-yahoo-account-owner-passes-sln2021.html\"}, {\"checked_on\": \"2026-10-22\", \"next_check_on\": \"2027-01-22\", \"publisher\": \"Yahoo\", \"quote\": \"Note: This help page applies to U.S. accounts only. Requests submitted for non-U.S. accounts will not be accepted and will not receive a response.\", \"slug\": \"s11-yahoo-us-only\", \"source_url\": \"https://help.yahoo.com/kb/account/options-yahoo-account-owner-passes-sln2021.html\"}]" }, { "checked_on": "2026-10-22", "complete_row_json": "{\"cells\": {\"death\": {\"facts\": [\"s11-aol-request-scope\", \"s11-aol-limited-transfer\", \"s11-aol-transfer-documents\", \"s11-aol-us-only\"], \"text\": \"Use the separate closure, billing, content or limited access and ownership-transfer route on AOL's official page. This process covers U.S. accounts only.\", \"url\": \"https://help.aol.com/articles/options-available-if-an-account-owner-passes-away\"}, \"documents\": {\"facts\": [\"s11-aol-closure-documents\", \"s11-aol-content-documents\", \"s11-aol-transfer-documents\"], \"text\": \"Closure requires a U.S.-issued proof of death. Content requests also need requester ID and an acceptable U.S. court order. Limited access or transfer also requires a U.S.-issued proof of death, requester ID and one of AOL's specified digital-asset authority documents.\", \"url\": \"https://help.aol.com/articles/options-available-if-an-account-owner-passes-away\"}, \"family\": {\"facts\": [\"s11-aol-request-scope\", \"s11-aol-limited-transfer\"], \"text\": \"Closure, billing and conditional content requests receive company review. AOL does not provide passwords or login details. Access or ownership transfer is possible only in very limited circumstances allowed by AOL's policies.\", \"url\": \"https://help.aol.com/articles/options-available-if-an-account-owner-passes-away\"}, \"setting\": {\"facts\": [], \"text\": \"Not published\", \"url\": \"https://help.aol.com/articles/options-available-if-an-account-owner-passes-away\"}}, \"facts\": [\"s11-aol-billing-exception\", \"s11-aol-closure-documents\", \"s11-aol-content-documents\", \"s11-aol-limited-transfer\", \"s11-aol-request-scope\", \"s11-aol-transfer-documents\", \"s11-aol-us-only\"], \"guide\": \"/guides/phones/yahoo-and-aol-accounts\", \"id\": \"aol\", \"label\": \"AOL\", \"notes\": [{\"facts\": [\"s11-aol-billing-exception\"], \"text\": \"For billing requests without a death record, AOL directs the requester to customer service.\"}], \"official_url\": \"https://help.aol.com/articles/options-available-if-an-account-owner-passes-away\"}", "conditions": "A setting, a data request, account closure and memorialization are different routes. Follow the linked company instructions. This planner does not grant access or legal authority, change an account or open a locked device. Not published means we did not verify that field in the cited company sources. It does not establish that a feature or route is unavailable. For billing requests without a death record, AOL directs the requester to customer service.", "death": "Use the separate closure, billing, content or limited access and ownership-transfer route on AOL's official page. This process covers U.S. accounts only.", "death_url": "https://help.aol.com/articles/options-available-if-an-account-owner-passes-away", "documents": "Closure requires a U.S.-issued proof of death. Content requests also need requester ID and an acceptable U.S. court order. Limited access or transfer also requires a U.S.-issued proof of death, requester ID and one of AOL's specified digital-asset authority documents.", "documents_url": "https://help.aol.com/articles/options-available-if-an-account-owner-passes-away", "fact_slugs": "s11-aol-billing-exception; s11-aol-closure-documents; s11-aol-content-documents; s11-aol-limited-transfer; s11-aol-request-scope; s11-aol-transfer-documents; s11-aol-us-only", "family": "Closure, billing and conditional content requests receive company review. AOL does not provide passwords or login details. Access or ownership transfer is possible only in very limited circumstances allowed by AOL's policies.", "family_url": "https://help.aol.com/articles/options-available-if-an-account-owner-passes-away", "guide": "/guides/phones/yahoo-and-aol-accounts", "id": "aol", "next_check_on": "2027-01-22", "official_url": "https://help.aol.com/articles/options-available-if-an-account-owner-passes-away", "service": "AOL", "setting": "Not published", "setting_url": "https://help.aol.com/articles/options-available-if-an-account-owner-passes-away", "source_provenance_json": "[{\"checked_on\": \"2026-10-22\", \"next_check_on\": \"2027-01-22\", \"publisher\": \"AOL\", \"quote\": \"If a death certificate is not available, please contact AOL Customer Service at 800-827-6364.\", \"slug\": \"s11-aol-billing-exception\", \"source_url\": \"https://help.aol.com/articles/options-available-if-an-account-owner-passes-away\"}, {\"checked_on\": \"2026-10-22\", \"next_check_on\": \"2027-01-22\", \"publisher\": \"AOL\", \"quote\": \"Requesting to close an AOL account To process this kind of request, AOL requires specific documentation: A copy of the death certificate of the AOL account holder, issued in the United States. You can request the closure of the account through this form.\", \"slug\": \"s11-aol-closure-documents\", \"source_url\": \"https://help.aol.com/articles/options-available-if-an-account-owner-passes-away\"}, {\"checked_on\": \"2026-10-22\", \"next_check_on\": \"2027-01-22\", \"publisher\": \"AOL\", \"quote\": \"Requesting content To process this kind of request, AOL requires specific documentation: A copy of the death certificate of the AOL account holder, issued in the United States; A copy of the requester's government-issued ID; and A court order issued in the United States that satisfies AOL's requirements. AOL will provide you the required language for the court order. You can request the content of the account through this form.\", \"slug\": \"s11-aol-content-documents\", \"source_url\": \"https://help.aol.com/articles/options-available-if-an-account-owner-passes-away\"}, {\"checked_on\": \"2026-10-22\", \"next_check_on\": \"2027-01-22\", \"publisher\": \"AOL\", \"quote\": \"In very limited circumstances, and if permitted by AOL's policies and Terms of Service, AOL may allow access to/transfer ownership of a deceased user's account.\", \"slug\": \"s11-aol-limited-transfer\", \"source_url\": \"https://help.aol.com/articles/options-available-if-an-account-owner-passes-away\"}, {\"checked_on\": \"2026-10-22\", \"next_check_on\": \"2027-01-22\", \"publisher\": \"AOL\", \"quote\": \"AOL has processes in place to request the closure of the deceased user's account, to request the suspension of billing and premium services, and in certain circumstances to request content of the account. We cannot provide passwords or other login details. In order to protect the privacy and security of the deceased user's account, any decision regarding a request will be made only after a careful review.\", \"slug\": \"s11-aol-request-scope\", \"source_url\": \"https://help.aol.com/articles/options-available-if-an-account-owner-passes-away\"}, {\"checked_on\": \"2026-10-22\", \"next_check_on\": \"2027-01-22\", \"publisher\": \"AOL\", \"quote\": \"In very limited circumstances, and if permitted by AOL's policies and Terms of Service, AOL may allow access to/transfer ownership of a deceased user's account. To process this kind of request, AOL requires specific documentation: A copy of the death certificate of the AOL account holder, issued in the United States; A copy of the requester's government-issued ID; and One of the following documents: • A copy of the will of the deceased AOL account holder giving the requester access to digital assets; or • A notice of executor or notice of administration giving the requester access to digital assets; or • A court order issued in the United States that satisfies AOL's requirements. AOL will provide you the required language for the court order. You can request access to/transfer of ownership of an AOL account through this form.\", \"slug\": \"s11-aol-transfer-documents\", \"source_url\": \"https://help.aol.com/articles/options-available-if-an-account-owner-passes-away\"}, {\"checked_on\": \"2026-10-22\", \"next_check_on\": \"2027-01-22\", \"publisher\": \"AOL\", \"quote\": \"Note: This help page applies to U.S. accounts only. Requests submitted for non-U.S. accounts will not be accepted and will not receive a response.\", \"slug\": \"s11-aol-us-only\", \"source_url\": \"https://help.aol.com/articles/options-available-if-an-account-owner-passes-away\"}]" }, { "checked_on": "2026-10-22", "complete_row_json": "{\"cells\": {\"death\": {\"facts\": [\"s11-verizon-executor-route\", \"s11-verizon-executor-transfer\"], \"text\": \"An estate executor can contact customer service or visit a Verizon Company Store. The executor-transfer route requires executorship paperwork.\", \"url\": \"https://www.verizon.com/support/deceased-account-handling/\"}, \"documents\": {\"facts\": [\"s11-verizon-executor-route\", \"s11-verizon-executor-verification\"], \"text\": \"Verizon lists verifying paperwork such as proof of death and executor papers, plus the owner's name, mobile number and account PIN. A phone request may require a death-record upload. Supply private details only through Verizon's official process.\", \"url\": \"https://www.verizon.com/support/deceased-account-handling/\"}, \"family\": {\"facts\": [\"s11-verizon-manager-role\", \"s11-verizon-executor-route\", \"s11-verizon-executor-transfer\"], \"text\": \"An Account Manager can manage lines with limitations. An estate executor can request disconnection or a transfer after verification. These are mobile-service actions.\", \"url\": \"https://www.verizon.com/support/assign-account-manager-roles-faqs/\"}, \"setting\": {\"facts\": [\"s11-verizon-manager-role\"], \"text\": \"Account Manager. Only the Account Owner can assign this role. It is unavailable for prepaid accounts.\", \"url\": \"https://www.verizon.com/support/assign-account-manager-roles-faqs/\"}}, \"facts\": [\"s11-verizon-executor-route\", \"s11-verizon-executor-transfer\", \"s11-verizon-executor-verification\", \"s11-verizon-manager-role\", \"s11-verizon-save-voicemail\"], \"guide\": \"/guides/phones/verizon-after-a-death\", \"id\": \"verizon\", \"label\": \"Verizon\", \"notes\": [{\"facts\": [\"s11-verizon-save-voicemail\"], \"text\": \"Verizon says voicemails can be saved before a line is disconnected.\"}], \"official_url\": \"https://www.verizon.com/support/deceased-account-handling/\"}", "conditions": "A setting, a data request, account closure and memorialization are different routes. Follow the linked company instructions. This planner does not grant access or legal authority, change an account or open a locked device. Not published means we did not verify that field in the cited company sources. It does not establish that a feature or route is unavailable. Verizon says voicemails can be saved before a line is disconnected.", "death": "An estate executor can contact customer service or visit a Verizon Company Store. The executor-transfer route requires executorship paperwork.", "death_url": "https://www.verizon.com/support/deceased-account-handling/", "documents": "Verizon lists verifying paperwork such as proof of death and executor papers, plus the owner's name, mobile number and account PIN. A phone request may require a death-record upload. Supply private details only through Verizon's official process.", "documents_url": "https://www.verizon.com/support/deceased-account-handling/", "fact_slugs": "s11-verizon-executor-route; s11-verizon-executor-transfer; s11-verizon-executor-verification; s11-verizon-manager-role; s11-verizon-save-voicemail", "family": "An Account Manager can manage lines with limitations. An estate executor can request disconnection or a transfer after verification. These are mobile-service actions.", "family_url": "https://www.verizon.com/support/assign-account-manager-roles-faqs/", "guide": "/guides/phones/verizon-after-a-death", "id": "verizon", "next_check_on": "2027-01-22", "official_url": "https://www.verizon.com/support/deceased-account-handling/", "service": "Verizon", "setting": "Account Manager. Only the Account Owner can assign this role. It is unavailable for prepaid accounts.", "setting_url": "https://www.verizon.com/support/assign-account-manager-roles-faqs/", "source_provenance_json": "[{\"checked_on\": \"2026-10-22\", \"next_check_on\": \"2027-01-22\", \"publisher\": \"Verizon\", \"quote\": \"If you're an Estate Executor and want to disconnect the phone number or close the entire account (i.e., disconnect all lines), you can either: Call us at 800-922-0204. Visit a Verizon Company Store . Verizon Authorized Retailer (e.g., Walmart, Target) locations can't help with this type of request. Bring proper documentation (e.g., Death Certificate, Executor paperwork, etc.) for verification.\", \"slug\": \"s11-verizon-executor-route\", \"source_url\": \"https://www.verizon.com/support/deceased-account-handling/\"}, {\"checked_on\": \"2026-10-22\", \"next_check_on\": \"2027-01-22\", \"publisher\": \"Verizon\", \"quote\": \"If you're an Estate Executor of the person who passed away and want to keep the loved one's mobile number, but transfer it to a new or different Verizon account: Start by completing our Executor transfer or disconnect service form . We can transfer the line to you after you provide the executorship paperwork.\", \"slug\": \"s11-verizon-executor-transfer\", \"source_url\": \"https://www.verizon.com/support/deceased-account-handling/\"}, {\"checked_on\": \"2026-10-22\", \"next_check_on\": \"2027-01-22\", \"publisher\": \"Verizon\", \"quote\": \"Be sure to have this information available when you call or visit: Account Owner's name Mobile phone number Verizon mobile Account PIN When you contact us by phone, in some cases you may be asked to upload the loved one's death certificate. To upload if requested, visit our Executor transfer or disconnect service form .\", \"slug\": \"s11-verizon-executor-verification\", \"source_url\": \"https://www.verizon.com/support/deceased-account-handling/\"}, {\"checked_on\": \"2026-10-22\", \"next_check_on\": \"2027-01-22\", \"publisher\": \"Verizon\", \"quote\": \"Account Manager* (not available for Prepaid accounts) - Only the Account Owner can assign this role. Account Managers have access to all lines on the account with certain limitations .\", \"slug\": \"s11-verizon-manager-role\", \"source_url\": \"https://www.verizon.com/support/assign-account-manager-roles-faqs/\"}, {\"checked_on\": \"2026-10-22\", \"next_check_on\": \"2027-01-22\", \"publisher\": \"Verizon\", \"quote\": \"Good to know: Before disconnecting a line, you can save any voicemails from that line.\", \"slug\": \"s11-verizon-save-voicemail\", \"source_url\": \"https://www.verizon.com/support/deceased-account-handling/\"}]" }, { "checked_on": "2026-10-22", "complete_row_json": "{\"cells\": {\"death\": {\"facts\": [\"s11-att-deceased-route\"], \"text\": \"AT&T provides billing-responsibility transfer, cancellation and number-transfer options. If the wireless passcode is unknown, contact AT&T. Verification at a retail store may be needed.\", \"url\": \"https://www.att.com/support/article/wireless/KM1113355/\"}, \"documents\": {\"facts\": [\"s11-att-deceased-documents\"], \"text\": \"AT&T may request account-identifying details, the requester's relationship and contact information, plus an accident report, proof of death or obituary. Follow AT&T's complete private verification instructions.\", \"url\": \"https://www.att.com/support/article/wireless/KM1113355/\"}, \"family\": {\"facts\": [\"s11-att-secondary-functions\"], \"text\": \"Primary and secondary online users can manage plans, bills, add-ons and billing-responsibility transfers. This concerns the service account.\", \"url\": \"https://www.att.com/support/article/my-account/KM1040456/\"}, \"setting\": {\"facts\": [\"s11-att-secondary-access\", \"s11-att-secondary-permissions\"], \"text\": \"Secondary online access. Add a secondary user through account-profile Permissions using the person's own AT&T ID.\", \"url\": \"https://www.att.com/support/article/my-account/KM1040456/\"}}, \"facts\": [\"s11-att-deceased-documents\", \"s11-att-deceased-route\", \"s11-att-device-installment-conditions\", \"s11-att-secondary-access\", \"s11-att-secondary-functions\", \"s11-att-secondary-permissions\"], \"guide\": \"/guides/phones/att-after-a-death\", \"id\": \"att\", \"label\": \"AT&T\", \"notes\": [{\"facts\": [\"s11-att-device-installment-conditions\"], \"text\": \"A past-due balance must be paid before a line transfer. An active installment plan transfers with the line.\"}], \"official_url\": \"https://www.att.com/support/article/wireless/KM1113355/\"}", "conditions": "A setting, a data request, account closure and memorialization are different routes. Follow the linked company instructions. This planner does not grant access or legal authority, change an account or open a locked device. Not published means we did not verify that field in the cited company sources. It does not establish that a feature or route is unavailable. A past-due balance must be paid before a line transfer. An active installment plan transfers with the line.", "death": "AT&T provides billing-responsibility transfer, cancellation and number-transfer options. If the wireless passcode is unknown, contact AT&T. Verification at a retail store may be needed.", "death_url": "https://www.att.com/support/article/wireless/KM1113355/", "documents": "AT&T may request account-identifying details, the requester's relationship and contact information, plus an accident report, proof of death or obituary. Follow AT&T's complete private verification instructions.", "documents_url": "https://www.att.com/support/article/wireless/KM1113355/", "fact_slugs": "s11-att-deceased-documents; s11-att-deceased-route; s11-att-device-installment-conditions; s11-att-secondary-access; s11-att-secondary-functions; s11-att-secondary-permissions", "family": "Primary and secondary online users can manage plans, bills, add-ons and billing-responsibility transfers. This concerns the service account.", "family_url": "https://www.att.com/support/article/my-account/KM1040456/", "guide": "/guides/phones/att-after-a-death", "id": "att", "next_check_on": "2027-01-22", "official_url": "https://www.att.com/support/article/wireless/KM1113355/", "service": "AT&T", "setting": "Secondary online access. Add a secondary user through account-profile Permissions using the person's own AT&T ID.", "setting_url": "https://www.att.com/support/article/my-account/KM1040456/", "source_provenance_json": "[{\"checked_on\": \"2026-10-22\", \"next_check_on\": \"2027-01-22\", \"publisher\": \"AT&T\", \"quote\": \"You may need the following info: The account number and mobile number The name of the account holder, their relationship to you, and your contact email address The last four digits of the account holder’s Social Security Number One of these documents: Accident report relevant to the account holder, death certificate for the account holder, or an obituary for the account holder\", \"slug\": \"s11-att-deceased-documents\", \"source_url\": \"https://www.att.com/support/article/wireless/KM1113355/\"}, {\"checked_on\": \"2026-10-22\", \"next_check_on\": \"2027-01-22\", \"publisher\": \"AT&T\", \"quote\": \"How to make changes to a deceased person’s account If you know the wireless account passcode, you have a few options. You can: Transfer of billing responsibility . This keeps the wireless lines active on another AT&T account. The account can't stay active under the deceased’s name and Social Security number (except if the deceased’s account billing address was in Oklahoma). Cancel the account. Choose CHAT, when available, or call us at 800.331.0500 . Transfer the wireless numbers to another provider If you don’t know the wireless account passcode, choose CHAT , when available, or call us at 800.331.0500. We may still be able to help. You may need to visit an AT&T retail store and provide more info to verify the account. Then, we can help transfer billing responsibility or cancel the account.\", \"slug\": \"s11-att-deceased-route\", \"source_url\": \"https://www.att.com/support/article/wireless/KM1113355/\"}, {\"checked_on\": \"2026-10-22\", \"next_check_on\": \"2027-01-22\", \"publisher\": \"AT&T\", \"quote\": \"You can transfer the deceased person’s line to another AT&T account, but you must pay any past due balance before the line can be moved. If there’s an installment plan associated with the line, it will stay active and transfer along with the line.\", \"slug\": \"s11-att-device-installment-conditions\", \"source_url\": \"https://www.att.com/support/article/wireless/KM1113355/\"}, {\"checked_on\": \"2026-10-22\", \"next_check_on\": \"2027-01-22\", \"publisher\": \"AT&T\", \"quote\": \"Secondary online access can belong to multiple people with AT&T IDs, which allows them to co-manage the AT&T account online. They can do most of the same things as the person with primary access.\", \"slug\": \"s11-att-secondary-access\", \"source_url\": \"https://www.att.com/support/article/my-account/KM1040456/\"}, {\"checked_on\": \"2026-10-22\", \"next_check_on\": \"2027-01-22\", \"publisher\": \"AT&T\", \"quote\": \"Both primary and secondary online users can: Access and manage the account online Change or upgrade plans and services Manage add-ons View and pay bills, and transfer billing responsibility Turn Wireless Account Lock on and off Update profile info (email, phone number, address)\", \"slug\": \"s11-att-secondary-functions\", \"source_url\": \"https://www.att.com/support/article/my-account/KM1040456/\"}, {\"checked_on\": \"2026-10-22\", \"next_check_on\": \"2027-01-22\", \"publisher\": \"AT&T\", \"quote\": \"Add or remove secondary online access for other users Transfer primary access to a secondary user Secondary online access Secondary online access can belong to multiple people with AT&T IDs, which allows them to co-manage the AT&T account online. They can do most of the same things as the person with primary access. Both primary and secondary online users can: Access and manage the account online Change or upgrade plans and services Manage add-ons View and pay bills, and transfer billing responsibility Turn Wireless Account Lock on and off Update profile info (email, phone number, address) Add or remove secondary online access Go to your account profile . Sign in, if asked. Select Permissions . Choose the account you want to update by selecting Switch , if you have more than one. Select Add a secondary user to add a user, or Remove next to a user you want to remove. Follow the prompts to finish up.\", \"slug\": \"s11-att-secondary-permissions\", \"source_url\": \"https://www.att.com/support/article/my-account/KM1040456/\"}]" }, { "checked_on": "2026-10-22", "complete_row_json": "{\"cells\": {\"death\": {\"facts\": [\"s11-tmobile-deceased-options\", \"s11-tmobile-deceased-form\"], \"text\": \"Use the official Cancel or Change Ownership form to request account closure, transfer of lines to an account in your name, or a combination.\", \"url\": \"https://www.t-mobile.com/support/account/cancel-an-account-of-a-deceased-family-member\"}, \"documents\": {\"facts\": [\"s11-tmobile-deceased-details\"], \"text\": \"T-Mobile lists the owner's name, mobile number and date of birth. Its published list requires proof of death only for Puerto Rico accounts.\", \"url\": \"https://www.t-mobile.com/support/account/cancel-an-account-of-a-deceased-family-member\"}, \"family\": {\"facts\": [\"s11-tmobile-digital-authorized-user\", \"s11-tmobile-permission-scope\"], \"text\": \"An online Authorized User can manage the account and all lines. These permissions are for digital access; phone and store authority follow a separate company process.\", \"url\": \"https://www.t-mobile.com/support/account/set-online-permissions\"}, \"setting\": {\"facts\": [\"s11-tmobile-digital-authorized-user\"], \"text\": \"Online Authorized User for wireless postpaid accounts.\", \"url\": \"https://www.t-mobile.com/support/account/set-online-permissions\"}}, \"facts\": [\"s11-tmobile-deceased-details\", \"s11-tmobile-deceased-form\", \"s11-tmobile-deceased-options\", \"s11-tmobile-digital-authorized-user\", \"s11-tmobile-permission-scope\", \"s11-tmobile-voicemail-loss\"], \"guide\": \"/guides/phones/t-mobile-after-a-death\", \"id\": \"t-mobile\", \"label\": \"T-Mobile\", \"notes\": [{\"facts\": [\"s11-tmobile-voicemail-loss\"], \"text\": \"Transfers and cancellations permanently delete voicemails and greetings. Follow T-Mobile's backup instructions before making a request.\"}], \"official_url\": \"https://www.t-mobile.com/support/account/cancel-an-account-of-a-deceased-family-member\"}", "conditions": "A setting, a data request, account closure and memorialization are different routes. Follow the linked company instructions. This planner does not grant access or legal authority, change an account or open a locked device. Not published means we did not verify that field in the cited company sources. It does not establish that a feature or route is unavailable. Transfers and cancellations permanently delete voicemails and greetings. Follow T-Mobile's backup instructions before making a request.", "death": "Use the official Cancel or Change Ownership form to request account closure, transfer of lines to an account in your name, or a combination.", "death_url": "https://www.t-mobile.com/support/account/cancel-an-account-of-a-deceased-family-member", "documents": "T-Mobile lists the owner's name, mobile number and date of birth. Its published list requires proof of death only for Puerto Rico accounts.", "documents_url": "https://www.t-mobile.com/support/account/cancel-an-account-of-a-deceased-family-member", "fact_slugs": "s11-tmobile-deceased-details; s11-tmobile-deceased-form; s11-tmobile-deceased-options; s11-tmobile-digital-authorized-user; s11-tmobile-permission-scope; s11-tmobile-voicemail-loss", "family": "An online Authorized User can manage the account and all lines. These permissions are for digital access; phone and store authority follow a separate company process.", "family_url": "https://www.t-mobile.com/support/account/set-online-permissions", "guide": "/guides/phones/t-mobile-after-a-death", "id": "t-mobile", "next_check_on": "2027-01-22", "official_url": "https://www.t-mobile.com/support/account/cancel-an-account-of-a-deceased-family-member", "service": "T-Mobile", "setting": "Online Authorized User for wireless postpaid accounts.", "setting_url": "https://www.t-mobile.com/support/account/set-online-permissions", "source_provenance_json": "[{\"checked_on\": \"2026-10-22\", \"next_check_on\": \"2027-01-22\", \"publisher\": \"T-Mobile\", \"quote\": \"For this process you’ll need: Name of account owner Their mobile number Their date of birth Their death certificate (Puerto Rico Accounts only)\", \"slug\": \"s11-tmobile-deceased-details\", \"source_url\": \"https://www.t-mobile.com/support/account/cancel-an-account-of-a-deceased-family-member\"}, {\"checked_on\": \"2026-10-22\", \"next_check_on\": \"2027-01-22\", \"publisher\": \"T-Mobile\", \"quote\": \"To get started, complete the Cancel or Change Ownership form with the requested information.\", \"slug\": \"s11-tmobile-deceased-form\", \"source_url\": \"https://www.t-mobile.com/support/account/cancel-an-account-of-a-deceased-family-member\"}, {\"checked_on\": \"2026-10-22\", \"next_check_on\": \"2027-01-22\", \"publisher\": \"T-Mobile\", \"quote\": \"You can choose to: Close the account Transfer one or more lines to an account in your name Use a combination of these options based on your needs\", \"slug\": \"s11-tmobile-deceased-options\", \"source_url\": \"https://www.t-mobile.com/support/account/cancel-an-account-of-a-deceased-family-member\"}, {\"checked_on\": \"2026-10-22\", \"next_check_on\": \"2027-01-22\", \"publisher\": \"T-Mobile\", \"quote\": \"Authorized User: Can manage the account and all lines on the account.\", \"slug\": \"s11-tmobile-digital-authorized-user\", \"source_url\": \"https://www.t-mobile.com/support/account/set-online-permissions\"}, {\"checked_on\": \"2026-10-22\", \"next_check_on\": \"2027-01-22\", \"publisher\": \"T-Mobile\", \"quote\": \"These permissions are for digital access only, if you’re talking with us over the phone or at a store, use the Billing Responsible Party & authorized users page for details.\", \"slug\": \"s11-tmobile-permission-scope\", \"source_url\": \"https://www.t-mobile.com/support/account/set-online-permissions\"}, {\"checked_on\": \"2026-10-22\", \"next_check_on\": \"2027-01-22\", \"publisher\": \"T-Mobile\", \"quote\": \"Avoid permanent loss: Transfers or cancellations will result in the permanent deletion of voicemails and greetings.\", \"slug\": \"s11-tmobile-voicemail-loss\", \"source_url\": \"https://www.t-mobile.com/support/account/cancel-an-account-of-a-deceased-family-member\"}]" }, { "checked_on": "2026-10-22", "complete_row_json": "{\"cells\": {\"death\": {\"facts\": [\"s11-bitwarden-emergency-setup\"], \"text\": \"Use the preconfigured emergency-contact request. Owner approval or the configured wait can grant access. The owner can reject a request.\", \"url\": \"https://bitwarden.com/help/emergency-access/\"}, \"documents\": {\"facts\": [], \"text\": \"Not published\", \"url\": \"https://bitwarden.com/help/emergency-access/\"}, \"family\": {\"facts\": [\"s11-bitwarden-emergency-levels\"], \"text\": \"The configured level gives read access to the individual vault, including passwords and attachments, or permanent takeover. Takeover replaces the master password and removes existing two-step login methods.\", \"url\": \"https://bitwarden.com/help/emergency-access/\"}, \"setting\": {\"facts\": [\"s11-bitwarden-premium-scope\", \"s11-bitwarden-emergency-setup\"], \"text\": \"Emergency Access. A premium user adds a trusted emergency contact before the emergency.\", \"url\": \"https://bitwarden.com/help/emergency-access/\"}}, \"facts\": [\"s11-bitwarden-emergency-levels\", \"s11-bitwarden-emergency-setup\", \"s11-bitwarden-premium-scope\", \"s11-bitwarden-same-server\"], \"guide\": \"/tools/password-manager-emergency-access\", \"id\": \"bitwarden\", \"label\": \"Bitwarden\", \"notes\": [{\"facts\": [\"s11-bitwarden-same-server\", \"s11-bitwarden-premium-scope\"], \"text\": \"The contact needs a Bitwarden account on the same server. A free contact account is allowed. Accounts under Automatic confirmation policy cannot use this emergency-access feature.\"}], \"official_url\": \"https://bitwarden.com/help/emergency-access/\"}", "conditions": "A setting, a data request, account closure and memorialization are different routes. Follow the linked company instructions. This planner does not grant access or legal authority, change an account or open a locked device. Not published means we did not verify that field in the cited company sources. It does not establish that a feature or route is unavailable. The contact needs a Bitwarden account on the same server. A free contact account is allowed. Accounts under Automatic confirmation policy cannot use this emergency-access feature.", "death": "Use the preconfigured emergency-contact request. Owner approval or the configured wait can grant access. The owner can reject a request.", "death_url": "https://bitwarden.com/help/emergency-access/", "documents": "Not published", "documents_url": "https://bitwarden.com/help/emergency-access/", "fact_slugs": "s11-bitwarden-emergency-levels; s11-bitwarden-emergency-setup; s11-bitwarden-premium-scope; s11-bitwarden-same-server", "family": "The configured level gives read access to the individual vault, including passwords and attachments, or permanent takeover. Takeover replaces the master password and removes existing two-step login methods.", "family_url": "https://bitwarden.com/help/emergency-access/", "guide": "/tools/password-manager-emergency-access", "id": "bitwarden", "next_check_on": "2027-01-22", "official_url": "https://bitwarden.com/help/emergency-access/", "service": "Bitwarden", "setting": "Emergency Access. A premium user adds a trusted emergency contact before the emergency.", "setting_url": "https://bitwarden.com/help/emergency-access/", "source_provenance_json": "[{\"checked_on\": \"2026-10-22\", \"next_check_on\": \"2027-01-22\", \"publisher\": \"Bitwarden\", \"quote\": \"Trusted emergency contacts can be granted either view or takeover access, giving you control over what they can do if they ever need to step in: View : When an emergency access request is granted, this user is granted view/read access to all items in your individual vault, including login items' passwords and attachments. Takeover : When an emergency access request is granted, this user must create a master password for permanent read/write access to your vault. This will replace your previous master password and remove any two-step login methods that were previously set up.\", \"slug\": \"s11-bitwarden-emergency-levels\", \"source_url\": \"https://bitwarden.com/help/emergency-access/\"}, {\"checked_on\": \"2026-10-22\", \"next_check_on\": \"2027-01-22\", \"publisher\": \"Bitwarden\", \"quote\": \"The account holder adds a trusted contact for their account before an emergency arises. When needed, the trusted contact requests access to the account. The request is approved by the account holder or after the wait time expires. Alternatively, the grantor may reject the request, which will prevent the grantee gaining access as described in the next step.\", \"slug\": \"s11-bitwarden-emergency-setup\", \"source_url\": \"https://bitwarden.com/help/emergency-access/\"}, {\"checked_on\": \"2026-10-22\", \"next_check_on\": \"2027-01-22\", \"publisher\": \"Bitwarden\", \"quote\": \"Adding a trusted contact for emergency access is available to premium users, including members of paid organizations (Families, Teams, and Enterprise). If your organization turned on the Automatic confirmation policy , emergency access is not available for your account.\", \"slug\": \"s11-bitwarden-premium-scope\", \"source_url\": \"https://bitwarden.com/help/emergency-access/\"}, {\"checked_on\": \"2026-10-22\", \"next_check_on\": \"2027-01-22\", \"publisher\": \"Bitwarden\", \"quote\": \"Anyone with a free or premium Bitwarden account on the same Bitwarden server can be designated as a trusted emergency contact.\", \"slug\": \"s11-bitwarden-same-server\", \"source_url\": \"https://bitwarden.com/help/emergency-access/\"}]" }, { "checked_on": "2026-10-22", "complete_row_json": "{\"cells\": {\"death\": {\"facts\": [], \"text\": \"Not published\", \"url\": \"https://support.1password.com/family-recovery-plan/\"}, \"documents\": {\"facts\": [], \"text\": \"Not published\", \"url\": \"https://support.1password.com/family-recovery-plan/\"}, \"family\": {\"facts\": [\"s11-onepassword-family-organizer\", \"s11-onepassword-emergency-kit\"], \"text\": \"Another family organizer can help recover an account when its owner cannot sign in. The Emergency Kit supports sign-in to the account.\", \"url\": \"https://support.1password.com/family-recovery-plan/\"}, \"setting\": {\"facts\": [\"s11-onepassword-family-organizer\", \"s11-onepassword-emergency-kit\"], \"text\": \"Another family organizer and an Emergency Kit. These are family recovery and sign-in preparations.\", \"url\": \"https://support.1password.com/family-recovery-plan/\"}}, \"facts\": [\"s11-onepassword-emergency-kit\", \"s11-onepassword-family-organizer\", \"s11-onepassword-provider-limit\"], \"guide\": \"/tools/password-manager-emergency-access\", \"id\": \"onepassword\", \"label\": \"1Password\", \"notes\": [{\"facts\": [\"s11-onepassword-provider-limit\"], \"text\": \"1Password says it cannot reset or recover the account holder's passwords or Secret Keys. The cited preparation does not establish a deceased-account access procedure.\"}], \"official_url\": \"https://support.1password.com/family-recovery-plan/\"}", "conditions": "A setting, a data request, account closure and memorialization are different routes. Follow the linked company instructions. This planner does not grant access or legal authority, change an account or open a locked device. Not published means we did not verify that field in the cited company sources. It does not establish that a feature or route is unavailable. 1Password says it cannot reset or recover the account holder's passwords or Secret Keys. The cited preparation does not establish a deceased-account access procedure.", "death": "Not published", "death_url": "https://support.1password.com/family-recovery-plan/", "documents": "Not published", "documents_url": "https://support.1password.com/family-recovery-plan/", "fact_slugs": "s11-onepassword-emergency-kit; s11-onepassword-family-organizer; s11-onepassword-provider-limit", "family": "Another family organizer can help recover an account when its owner cannot sign in. The Emergency Kit supports sign-in to the account.", "family_url": "https://support.1password.com/family-recovery-plan/", "guide": "/tools/password-manager-emergency-access", "id": "onepassword", "next_check_on": "2027-01-22", "official_url": "https://support.1password.com/family-recovery-plan/", "service": "1Password", "setting": "Another family organizer and an Emergency Kit. These are family recovery and sign-in preparations.", "setting_url": "https://support.1password.com/family-recovery-plan/", "source_provenance_json": "[{\"checked_on\": \"2026-10-22\", \"next_check_on\": \"2027-01-22\", \"publisher\": \"1Password\", \"quote\": \"Learn how to use your Emergency Kit to sign in to your 1Password account.\", \"slug\": \"s11-onepassword-emergency-kit\", \"source_url\": \"https://support.1password.com/emergency-kit/\"}, {\"checked_on\": \"2026-10-22\", \"next_check_on\": \"2027-01-22\", \"publisher\": \"1Password\", \"quote\": \"You can’t recover your own account, so make sure you make at least one other person a family organizer. That way, if you can’t sign in, someone will be able to help you.\", \"slug\": \"s11-onepassword-family-organizer\", \"source_url\": \"https://support.1password.com/family-recovery-plan/\"}, {\"checked_on\": \"2026-10-22\", \"next_check_on\": \"2027-01-22\", \"publisher\": \"1Password\", \"quote\": \"We have no access to your account passwords or Secret Keys, so we can’t reset or recover them for you.\", \"slug\": \"s11-onepassword-provider-limit\", \"source_url\": \"https://support.1password.com/family-recovery-plan/\"}]" }, { "checked_on": "2026-10-22", "complete_row_json": "{\"cells\": {\"death\": {\"facts\": [\"s11-lastpass-request-process\"], \"text\": \"Use the preconfigured Emergency Access request. The contact accepts the invitation and requests access. Access follows the selected wait if the owner does not deny the request.\", \"url\": \"https://www.lastpass.com/features/emergency-access\"}, \"documents\": {\"facts\": [], \"text\": \"Not published\", \"url\": \"https://www.lastpass.com/features/emergency-access\"}, \"family\": {\"facts\": [\"s11-lastpass-emergency-access\", \"s11-lastpass-request-process\"], \"text\": \"The accepted emergency contact can reach the vault's passwords and secure notes under the configured access process.\", \"url\": \"https://www.lastpass.com/features/emergency-access\"}, \"setting\": {\"facts\": [\"s11-lastpass-emergency-access\", \"s11-lastpass-request-process\"], \"text\": \"Emergency Access. Invite a trusted LastPass user and choose immediate access or a wait.\", \"url\": \"https://www.lastpass.com/features/emergency-access\"}}, \"facts\": [\"s11-lastpass-emergency-access\", \"s11-lastpass-request-process\"], \"guide\": \"/tools/password-manager-emergency-access\", \"id\": \"lastpass\", \"label\": \"LastPass\", \"notes\": [], \"official_url\": \"https://www.lastpass.com/features/emergency-access\"}", "conditions": "A setting, a data request, account closure and memorialization are different routes. Follow the linked company instructions. This planner does not grant access or legal authority, change an account or open a locked device. Not published means we did not verify that field in the cited company sources. It does not establish that a feature or route is unavailable. ", "death": "Use the preconfigured Emergency Access request. The contact accepts the invitation and requests access. Access follows the selected wait if the owner does not deny the request.", "death_url": "https://www.lastpass.com/features/emergency-access", "documents": "Not published", "documents_url": "https://www.lastpass.com/features/emergency-access", "fact_slugs": "s11-lastpass-emergency-access; s11-lastpass-request-process", "family": "The accepted emergency contact can reach the vault's passwords and secure notes under the configured access process.", "family_url": "https://www.lastpass.com/features/emergency-access", "guide": "/tools/password-manager-emergency-access", "id": "lastpass", "next_check_on": "2027-01-22", "official_url": "https://www.lastpass.com/features/emergency-access", "service": "LastPass", "setting": "Emergency Access. Invite a trusted LastPass user and choose immediate access or a wait.", "setting_url": "https://www.lastpass.com/features/emergency-access", "source_provenance_json": "[{\"checked_on\": \"2026-10-22\", \"next_check_on\": \"2027-01-22\", \"publisher\": \"LastPass\", \"quote\": \"Emergency access lets you give trusted LastPass users access to your vault when they need it. You set the terms so they can get in right away, or only after a wait time you define.\", \"slug\": \"s11-lastpass-emergency-access\", \"source_url\": \"https://www.lastpass.com/features/emergency-access\"}, {\"checked_on\": \"2026-10-22\", \"next_check_on\": \"2027-01-22\", \"publisher\": \"LastPass\", \"quote\": \"Have them invite you by entering your email and setting a wait time — the window between your access request and when it's approved (account access is granted if the request is not denied within the time window) Log in to your LastPass account and accept the invitation When the time comes, open your vault, select emergency access, and choose “request access” After the wait time passes, you'll have access to their passwords, accounts, and secure notes\", \"slug\": \"s11-lastpass-request-process\", \"source_url\": \"https://www.lastpass.com/features/emergency-access\"}]" }, { "checked_on": "2026-10-22", "complete_row_json": "{\"cells\": {\"death\": {\"facts\": [], \"text\": \"Not published\", \"url\": \"https://support.dashlane.com/hc/en-us/articles/4407179219986-Share-your-data-with-a-trusted-person\"}, \"documents\": {\"facts\": [], \"text\": \"Not published\", \"url\": \"https://support.dashlane.com/hc/en-us/articles/4407179219986-Share-your-data-with-a-trusted-person\"}, \"family\": {\"facts\": [\"s11-dashlane-emergency-data\"], \"text\": \"A person with the prepared DASH file and its export password can import the saved data into a Dashlane account.\", \"url\": \"https://support.dashlane.com/hc/en-us/articles/4407179219986-Share-your-data-with-a-trusted-person\"}, \"setting\": {\"facts\": [\"s11-dashlane-prepared-export\", \"s11-dashlane-old-feature\"], \"text\": \"Emergency-sharing preparation with an encrypted DASH export. The previous emergency-contact feature belonged to the discontinued desktop app.\", \"url\": \"https://support.dashlane.com/hc/en-us/articles/4407179219986-Share-your-data-with-a-trusted-person\"}}, \"facts\": [\"s11-dashlane-emergency-data\", \"s11-dashlane-export-refresh\", \"s11-dashlane-old-feature\", \"s11-dashlane-prepared-export\", \"s11-dashlane-separate-password\"], \"guide\": \"/tools/password-manager-emergency-access\", \"id\": \"dashlane\", \"label\": \"Dashlane\", \"notes\": [{\"facts\": [\"s11-dashlane-export-refresh\", \"s11-dashlane-separate-password\"], \"text\": \"The DASH file does not update automatically when saved data changes. Share the file and its password separately.\"}], \"official_url\": \"https://support.dashlane.com/hc/en-us/articles/4407179219986-Share-your-data-with-a-trusted-person\"}", "conditions": "A setting, a data request, account closure and memorialization are different routes. Follow the linked company instructions. This planner does not grant access or legal authority, change an account or open a locked device. Not published means we did not verify that field in the cited company sources. It does not establish that a feature or route is unavailable. The DASH file does not update automatically when saved data changes. Share the file and its password separately.", "death": "Not published", "death_url": "https://support.dashlane.com/hc/en-us/articles/4407179219986-Share-your-data-with-a-trusted-person", "documents": "Not published", "documents_url": "https://support.dashlane.com/hc/en-us/articles/4407179219986-Share-your-data-with-a-trusted-person", "fact_slugs": "s11-dashlane-emergency-data; s11-dashlane-export-refresh; s11-dashlane-old-feature; s11-dashlane-prepared-export; s11-dashlane-separate-password", "family": "A person with the prepared DASH file and its export password can import the saved data into a Dashlane account.", "family_url": "https://support.dashlane.com/hc/en-us/articles/4407179219986-Share-your-data-with-a-trusted-person", "guide": "/tools/password-manager-emergency-access", "id": "dashlane", "next_check_on": "2027-01-22", "official_url": "https://support.dashlane.com/hc/en-us/articles/4407179219986-Share-your-data-with-a-trusted-person", "service": "Dashlane", "setting": "Emergency-sharing preparation with an encrypted DASH export. The previous emergency-contact feature belonged to the discontinued desktop app.", "setting_url": "https://support.dashlane.com/hc/en-us/articles/4407179219986-Share-your-data-with-a-trusted-person", "source_provenance_json": "[{\"checked_on\": \"2026-10-22\", \"next_check_on\": \"2027-01-22\", \"publisher\": \"Dashlane\", \"quote\": \"After your contact has both the file and the password, they'll be able to access all your data. They can import the data into a Dashlane account and use it however they like.\", \"slug\": \"s11-dashlane-emergency-data\", \"source_url\": \"https://support.dashlane.com/hc/en-us/articles/4407179219986-Share-your-data-with-a-trusted-person\"}, {\"checked_on\": \"2026-10-22\", \"next_check_on\": \"2027-01-22\", \"publisher\": \"Dashlane\", \"quote\": \"A DASH file won't automatically update when you make changes to your data. You need to export a new file whenever you add or change logins or other data.\", \"slug\": \"s11-dashlane-export-refresh\", \"source_url\": \"https://support.dashlane.com/hc/en-us/articles/4407179219986-Share-your-data-with-a-trusted-person\"}, {\"checked_on\": \"2026-10-22\", \"next_check_on\": \"2027-01-22\", \"publisher\": \"Dashlane\", \"quote\": \"The previous emergency contact feature was available only in the desktop app, which we no longer offer.\", \"slug\": \"s11-dashlane-old-feature\", \"source_url\": \"https://support.dashlane.com/hc/en-us/articles/4407179219986-Share-your-data-with-a-trusted-person\"}, {\"checked_on\": \"2026-10-22\", \"next_check_on\": \"2027-01-22\", \"publisher\": \"Dashlane\", \"quote\": \"Exporting to a DASH file securely saves all your data. DASH files are encrypted, so no one can read them without the password you create.\", \"slug\": \"s11-dashlane-prepared-export\", \"source_url\": \"https://support.dashlane.com/hc/en-us/articles/4407179219986-Share-your-data-with-a-trusted-person\"}, {\"checked_on\": \"2026-10-22\", \"next_check_on\": \"2027-01-22\", \"publisher\": \"Dashlane\", \"quote\": \"Important: Never share the file and its password at the same time. If you send your file by email or another online app, give the password to your trusted person separately.\", \"slug\": \"s11-dashlane-separate-password\", \"source_url\": \"https://support.dashlane.com/hc/en-us/articles/4407179219986-Share-your-data-with-a-trusted-person\"}]" }, { "checked_on": "2026-10-22; 2026-10-23", "complete_row_json": "{\"cells\": {\"death\": {\"facts\": [\"s11-keeper-contact-workflow\", \"s11-keeper-configured-delay\"], \"text\": \"Use the configured emergency-contact workflow. The contact must establish sharing, accept emergency access and wait any selected delay before logging in.\", \"url\": \"https://docs.keeper.io/user-guides/emergency-access\"}, \"documents\": {\"facts\": [], \"text\": \"Not published\", \"url\": \"https://docs.keeper.io/user-guides/emergency-access\"}, \"family\": {\"facts\": [\"s11-keeper-emergency-scope\"], \"text\": \"Configured trusted people can access the Keeper vault during an emergency or after a death.\", \"url\": \"https://docs.keeper.io/user-guides/emergency-access\"}, \"setting\": {\"facts\": [\"s11-keeper-emergency-scope\", \"s11-keeper-consumer-only\"], \"text\": \"Emergency Access for consumer accounts. Up to five emergency contacts can be designated.\", \"url\": \"https://docs.keeper.io/user-guides/emergency-access\"}}, \"facts\": [\"s11-keeper-configured-delay\", \"s11-keeper-consumer-only\", \"s11-keeper-contact-workflow\", \"s11-keeper-emergency-scope\", \"s11-keeper-paid-contacts\"], \"guide\": \"/tools/password-manager-emergency-access\", \"id\": \"keeper\", \"label\": \"Keeper\", \"notes\": [{\"facts\": [\"s11-keeper-configured-delay\"], \"text\": \"The optional access delay can run up to three months per contact and starts when the trusted user attempts to log in.\"}, {\"facts\": [\"s11-keeper-paid-contacts\"], \"text\": \"Keeper's consumer terms say emergency contacts must have their own paid accounts. Confirm current plan eligibility with Keeper.\"}], \"official_url\": \"https://docs.keeper.io/user-guides/emergency-access\"}", "conditions": "A setting, a data request, account closure and memorialization are different routes. Follow the linked company instructions. This planner does not grant access or legal authority, change an account or open a locked device. Not published means we did not verify that field in the cited company sources. It does not establish that a feature or route is unavailable. The optional access delay can run up to three months per contact and starts when the trusted user attempts to log in. Keeper's consumer terms say emergency contacts must have their own paid accounts. Confirm current plan eligibility with Keeper.", "death": "Use the configured emergency-contact workflow. The contact must establish sharing, accept emergency access and wait any selected delay before logging in.", "death_url": "https://docs.keeper.io/user-guides/emergency-access", "documents": "Not published", "documents_url": "https://docs.keeper.io/user-guides/emergency-access", "fact_slugs": "s11-keeper-configured-delay; s11-keeper-consumer-only; s11-keeper-contact-workflow; s11-keeper-emergency-scope; s11-keeper-paid-contacts", "family": "Configured trusted people can access the Keeper vault during an emergency or after a death.", "family_url": "https://docs.keeper.io/user-guides/emergency-access", "guide": "/tools/password-manager-emergency-access", "id": "keeper", "next_check_on": "2027-01-22; 2027-01-23", "official_url": "https://docs.keeper.io/user-guides/emergency-access", "service": "Keeper", "setting": "Emergency Access for consumer accounts. Up to five emergency contacts can be designated.", "setting_url": "https://docs.keeper.io/user-guides/emergency-access", "source_provenance_json": "[{\"checked_on\": \"2026-10-22\", \"next_check_on\": \"2027-01-22\", \"publisher\": \"Keeper\", \"quote\": \"The amount of time between your request to provide emergency access and access granted can be set up to three months per contact. If a delay is configured, the countdown begins the moment the trusted user attempts to login to your vault.\", \"slug\": \"s11-keeper-configured-delay\", \"source_url\": \"https://docs.keeper.io/user-guides/emergency-access\"}, {\"checked_on\": \"2026-10-22\", \"next_check_on\": \"2027-01-22\", \"publisher\": \"Keeper\", \"quote\": \"Please note, the Emergency Access feature is only available for consumer accounts.\", \"slug\": \"s11-keeper-consumer-only\", \"source_url\": \"https://docs.keeper.io/user-guides/emergency-access\"}, {\"checked_on\": \"2026-10-22\", \"next_check_on\": \"2027-01-22\", \"publisher\": \"Keeper\", \"quote\": \"In order for the recipient to accept the request, you must first establish a \\\"sharing\\\" relationship if one hasn't already been established through Keeper's record/folder sharing features. If prompted, click Send Invite . Send Invite to Establish a Sharing Relationship Recipient's Sharing Invite via Email If the recipient is not an existing Keeper user, they will receive an email inviting them to sign up for a Keeper account. Once they sign up and login to their account, they can accept the sharing relationship request. Once the recipient accepts your sharing request, you will need to invite them to be your emergency contact once more from the “Emergency Access” section of your vault. This step is not necessary if a sharing relationship has previously been established. Emergency Contact Workflow Once a sharing relationship has been established, the recipient will notice a red notification indicator has appeared in the \\\"Emergency Access\\\" section of their Account screen. By clicking My Access they can Accept or Decline emergency access to your account. Recipient's Account Access Notification Once accepted, clicking Login will allow them to access the account they have been granted access to (once the access delay has passed, if enabled).\", \"slug\": \"s11-keeper-contact-workflow\", \"source_url\": \"https://docs.keeper.io/user-guides/emergency-access\"}, {\"checked_on\": \"2026-10-22\", \"next_check_on\": \"2027-01-22\", \"publisher\": \"Keeper\", \"quote\": \"Give trusted family and friends access to your Keeper Vault in the event of an emergency or loss of life. You can designate up to five emergency contacts and decide how much time should pass before their access is granted.\", \"slug\": \"s11-keeper-emergency-scope\", \"source_url\": \"https://docs.keeper.io/user-guides/emergency-access\"}, {\"checked_on\": \"2026-10-23\", \"next_check_on\": \"2027-01-23\", \"publisher\": \"Keeper\", \"quote\": \"Keeper's consumer product supports the ability to add up to 5 emergency contacts (must have their own paid account) to grant vault access in the event of an emergency or death.\", \"slug\": \"s11-keeper-paid-contacts\", \"source_url\": \"https://www.keepersecurity.com/legal/terms-of-use/\"}]" } ], "updated": "2026-10-23" }