Account notification letters

Instructions Use Apple's Digital Legacy deletion request from the linked official help page.

Company wording Start a request to delete a deceased person’s Apple Account on Apple’s Digital Legacy website

Source Apple

Scope Apple's route is for permanent deletion of a deceased person's Apple Account and associated data.

Notification only A notification does not close an account or establish legal authority. Follow the company process and provide private details only through its official route.

Submitting it The route below is company guidance, not a mailing address or proof that this letter can be submitted there. Ask the company how it accepts a notification.

Condition The requester needs an Apple Account of their own.

Condition Apple verifies legal documents. These generally include a death certificate and may include a court order or other documents.

Condition Follow the legal-document requirements for your country or region.

Instructions Open Google's deceased-user request page and choose account closure.

Company wording Close the account of a deceased user

Source Google

Scope Ask Google to review a deceased-account closure request from immediate family or a representative.

Notification only A notification does not close an account or establish legal authority. Follow the company process and provide private details only through its official route.

Submitting it The route below is company guidance, not a mailing address or proof that this letter can be submitted there. Ask the company how it accepts a notification.

Condition The closure form asks for your government-issued ID or driver's license and the death certificate. Provide them through Google's form.

Condition Documents not in English need a professionally prepared certified and notarized English translation.

Condition Closure prevents a later request for the account contents. Wait for a pending contents request to finish before requesting closure.

Instructions Use the deceased-family-member removal request linked by Facebook's official help.

Company wording Once you have the required documentation, please send us a request.

Source Facebook

Scope Ask Facebook to review removal of a deceased family member's account.

Notification only A notification does not close an account or establish legal authority. Follow the company process and provide private details only through its official route.

Submitting it The route below is company guidance, not a mailing address or proof that this letter can be submitted there. Ask the company how it accepts a notification.

Condition Facebook asks for documents confirming that you are an immediate family member or executor.

Condition The removal route is fastest with a death certificate. Without it, follow Facebook's separate listed proof-of-authority and proof-of-death requirements.

Condition Document information must match the account. Cover personal information that Facebook does not need for the request.

Instructions Use the deceased-profile removal form linked from Instagram's official help.

Company wording To request that a profile be removed, please fill out this form.

Source Instagram

Scope Instagram's removal process is for verified immediate family members.

Notification only A notification does not close an account or establish legal authority. Follow the company process and provide private details only through its official route.

Submitting it The route below is company guidance, not a mailing address or proof that this letter can be submitted there. Ask the company how it accepts a notification.

Condition The removal process is for verified immediate family members.

Condition Follow Instagram's family-status proof examples, including birth records, death records or local-law representative authority.

Instructions Use Amazon's published bereavement support email and follow its documentation instructions.

Company wording For support regarding these topics, please email bereavement-support-cs@amazon.com.

Source Amazon

Scope Notify Amazon of the death and ask which bereavement process applies to ending subscriptions, stopping recurring deliveries or deactivating the account.

Notification only A notification does not close an account or establish legal authority. Follow the company process and provide private details only through its official route.

Submitting it The route below is company guidance, not a mailing address or proof that this letter can be submitted there. Ask the company how it accepts a notification.

Condition Account details and most account actions require a request from the authorized estate manager.

Condition Amazon can still assist with ending subscriptions, stopping recurring deliveries and deactivating the account without every authorization document.

Condition This support route asks for a death certificate and the account's linked email or phone number. Estate-authority verification also asks for authorization papers and photo ID.

Instructions Follow Yahoo's deceased-account page to its closure request form.

Company wording You can request the closure of the account through this form.

Source Yahoo

Scope Notify Yahoo of the death and ask how to request closure through its deceased-account process.

Notification only A notification does not close an account or establish legal authority. Follow the company process and provide private details only through its official route.

Submitting it The route below is company guidance, not a mailing address or proof that this letter can be submitted there. Ask the company how it accepts a notification.

Condition This process covers U.S. accounts only. The closure request asks for a U.S.-issued death certificate.

Condition Billing and premium-service cancellation use a separate request form.

Condition A content request is separate and needs a U.S.-issued death certificate, requester ID and a U.S. court order meeting Yahoo's requirements.

Condition Yahoo does not provide passwords or login details. Its accounts remain nontransferable.

Instructions Follow AOL's deceased-account page to its closure request form.

Company wording You can request the closure of the account through this form.

Source AOL

Scope Notify AOL of the death and ask how to request closure through its deceased-account process.

Notification only A notification does not close an account or establish legal authority. Follow the company process and provide private details only through its official route.

Submitting it The route below is company guidance, not a mailing address or proof that this letter can be submitted there. Ask the company how it accepts a notification.

Condition This process covers U.S. accounts only. The closure request asks for a U.S.-issued death certificate.

Condition Billing and premium-service cancellation use a separate request form.

Condition Content requests need a U.S.-issued death certificate, requester ID and a U.S. court order meeting AOL's requirements.

Condition Access or ownership transfer is considered only in very limited circumstances under AOL's policies. It requires a U.S.-issued death certificate, requester ID and one specified authority document.

Condition AOL does not provide passwords or login details and reviews requests before deciding.

Instructions Call Verizon at 800-922-0204 or follow its Company Store instructions for your account role.

Company wording Call us at 800-922-0204.

Source Verizon

Scope Notify Verizon of the death and ask which role-specific process applies to disconnecting or transferring the mobile line.

Notification only A notification does not close an account or establish legal authority. Follow the company process and provide private details only through its official route.

Submitting it The route below is company guidance, not a mailing address or proof that this letter can be submitted there. Ask the company how it accepts a notification.

Condition The official page separates account roles. Its estate-executor route asks for verification papers at a Verizon Company Store. Authorized retailers cannot handle this request.

Condition A phone request may require a death certificate upload through the official executor form.

Condition An executor line transfer requires executorship paperwork.

Condition Review how to save voicemail before disconnecting the line.

Instructions Use chat when available or call AT&T at 800.331.0500 for its death-related account process.

Company wording Cancel the account. Choose CHAT, when available, or call us at 800.331.0500.

Source AT&T

Scope Notify AT&T of the death and ask which verification and cancellation or transfer process applies to the wireless account.

Notification only A notification does not close an account or establish legal authority. Follow the company process and provide private details only through its official route.

Submitting it The route below is company guidance, not a mailing address or proof that this letter can be submitted there. Ask the company how it accepts a notification.

Condition If you do not know the wireless account passcode, AT&T still directs you to chat or call. Retail-store verification may be needed.

Condition Follow the official verification list privately. Listed document alternatives include an accident report, a death certificate or an obituary.

Condition A line transfer requires payment of any past-due balance. An associated installment plan stays active and transfers with the line.

Condition Keeping an installment-plan device before canceling its line requires paying off that plan.

Instructions Follow T-Mobile's official instructions and complete its Cancel or Change Ownership form.

Company wording To get started, complete the Cancel or Change Ownership form with the requested information.

Source T-Mobile

Scope Notify T-Mobile of the death and ask how to close the account, transfer lines or combine those options through its official process.

Notification only A notification does not close an account or establish legal authority. Follow the company process and provide private details only through its official route.

Submitting it The route below is company guidance, not a mailing address or proof that this letter can be submitted there. Ask the company how it accepts a notification.

Condition The request can seek account closure, line transfers or a combination.

Condition Use the official process for the requested identifying details. Its published list asks for a death certificate for Puerto Rico accounts only.

Condition Save wanted voicemail and greetings before requesting a transfer or cancellation. Those actions permanently delete them.

Condition If you cannot submit online, the published mail fallback is T-Mobile Wireless, PO Box 37380, Albuquerque, NM 87176-7380.